Job description
Impact you will makeFinThrive’s Customer Onboarding team is responsible for the successful implementation of solutions that transform revenue management for our clients. Our end-to-end revenue management platform brings a complete set of market leading solutions to financial teams that creates a 360-degree view of financial performance across all stages.The Senior Project Manager is responsible for the timely management of multiple, complex implementations to ensure speed to value for Enterprise and Strategic customers.
What you will do
Lead multiple, complex external customer implementations, ensuring project deliverables included in the engagement contract are completed timely with customer satisfaction
Achieve revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on track
Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks
Establish, socialize, manage, and maintain the project plan with internal and external stakeholders
Collaborate with various teams to ensure quality deliverables are completed timely
Be accountable for issue and risk identification and facilitation of appropriate resources necessary to resolve issues timely with go to green plans set as needed to keep projects on track
Provide weekly status reporting to customers, management team, and internal staff
Facilitate smooth transitions between teams to provide a holistic customer experience
Remain knowledgeable of changes in information technology, healthcare, and revenue management
What you will bring
Bachelor’s Degree in related field
5+ Years of Project Management experience
Excellent written and verbal communication skills
Strong organizational, analytical, and problem-solving skills
Exceptional business acumen
Ability to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects in a matrix environment
Demonstrated ability to work in a team environment that requires quick turnaround and quality output
Developed skill in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following Microsoft products: Excel, PowerPoint, Project, and Outlook
Travel up to 10%
About FinThrive FinThrive is advancing the healthcare economy. For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive.
Award-winning Culture of Customer-centricity and Reliability At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at
Our Perks and Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.
FinThrive’s Core Values and Expectations
Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates Know Your Rights Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. © 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or relat ed entities. RV092724TJO
finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.