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Softgic

1697 EDI Analyst

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

This is a remote position.

EDI Analyst

About the Role

We are looking for an EDI Analyst to manage and support Electronic Data Interchange (EDI) integrations with vendors and customers. This role is responsible for overseeing end-to-end EDI implementations, ensuring smooth data exchange processes, troubleshooting issues, and maintaining strong communication with vendors and internal teams.

The ideal candidate is highly organized, analytical, detail-oriented, and capable of managing multiple integrations simultaneously while meeting deadlines and quality standards.

Key Responsibilities

Manage and support multiple ongoing EDI vendor integrations.

Configure, maintain, and monitor EDI connections including:

Invoices

Purchase Orders

Price Lists

Other transactional data exchanges

Coordinate and communicate regularly with vendors to ensure successful integrations.

Handle integration requests, setup processes, testing, and production deployment.

Troubleshoot and resolve EDI-related issues in a timely manner.

Ensure customer requests are completed with high quality and within expected timelines.

Track integration progress and maintain accurate documentation.

Use internal tools such as HubSpot to manage workflows and follow processes.

Collaborate with internal teams to improve operational efficiency and integration processes.

Identify risks or potential integration problems proactively.

Requisitos

Required Qualifications

Bachelor’s degree or equivalent professional experience.

Minimum 2 years of experience in one of the following areas:

EDI

Billing operations

IT support

Technical operations

Systems integrations

Mandatory hands-on experience with EDI integrations/processes.

Strong analytical and problem-solving skills.

Excellent written communication and professional email skills.

Ability to manage multiple projects and priorities simultaneously.

Strong organizational and follow-up skills.

Experience working with vendors or external partners.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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