About this opportunity
New Wave Home Health Care, LLC lists this 245d Case Manager opportunity in st paul, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits:
Free food & snacks
Paid time off
Training & development
Overview
The Internal Case Manager is responsible for overseeing service delivery within a 245D licensed home care program. This role ensures all services are person-centered, compliant with Minnesota DHS 245D standards, and aligned with each individual’s Coordinated Service and Support Plan (CSSP) and Addendum.
Core Responsibilities
Service Oversight & Implementation
Ensure services are delivered according to the CSSP and CSSP Addendum
Translate support plans into actionable tasks for Direct Support Professionals (DSPs)
Monitor daily service delivery for quality, consistency, and effectiveness
Internal Coordination
Act as the primary bridge between leadership and DSP staff
Communicate client needs, schedule changes, and updates to staff
Support staffing coordination to ensure authorized hours are fulfilled
Monitoring & Visits
Complete required client visits (monthly or as required by service level)
Observe staff performance and client engagement during visits
Identify concerns, risks, or service gaps and implement corrective actions
Documentation & Compliance
Ensure all documentation meets 245D standards (progress notes, service delivery records, IAPPs)
Review and audit staff documentation regularly for accuracy and timeliness
Maintain organized client files for DHS audits and internal reviews
Collaboration with External Case Manager
Maintain communication with the county/state case manager
Provide updates on client progress, concerns, and service outcomes
Participate in annual and interim meetings as needed
Key Skills & Competencies
Strong knowledge of Minnesota 245D regulations
Leadership and team coordination skills
Attention to detail in documentation and compliance
Problem-solving and critical thinking
Effective communication with both staff and external stakeholders
Ability to manage multiple clients and priorities efficiently
Goal of the Role
To ensure high-quality, compliant, and person-centered services are consistently delivered while supporting staff, maintaining audit readiness, and promoting positive outcomes for individuals served.
Worksite address
st paul, MN, 55130, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.