About this opportunity
Resort Lifestyle Communities lists this 2nd Shift Concierge opportunity in west des moines, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
2nd Shift Concierge$17 - $18 per hourJoin Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. Together, we work toward four essential goals that guide our success:Happy EmployeesHappy ResidentsFull OccupancyOn-Budget OperationsAbout the Role As the 2nd Shift Concierge, you'll be the welcoming face of our community, the first to greet residents, families, and guests, and the first to answer the phone. This role is dynamic and hands-on; while you'll serve as the point of contact at the front desk, you'll also be on your feet providing support wherever is needed.What We're Looking ForAt least 21 years old with a valid driver's license and clean driving record; able to valet park vehicles safely.Able to work Thursday-Monday 3:00pm to 11:30pm.High school diploma or equivalent (GED).Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.Previous customer service experience, professional appearance, excellent communication and interpersonal skills.Adaptable and flexible to shifting priorities; willing to assist in various areas.Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.Knowledge of the local community, preferred.Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).Ability to communicate effectively in English with residents, guests, and staff.Must meet local alcohol service requirements and obtain food handler permits within two (2) weeks of hire.Key ResponsibilitiesCreate a positive first impression by performing valet parking services for residents and visitors.Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors.Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weather.Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards.Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times.Welcome new residents and guide them through the orientation process for a smooth transition into the community.Manage office supplies, resident documents, and menus; perform clerical duties as assigned.Benefits for Full-Time EmployeesCompetitive compensation and benefitsAccess your pay anytime$341 benefit stipend per pay period to apply toward:Health, Dental, VisionLife InsuranceShort- & Long-Term DisabilityHSA, FSA, LSAAccident & Hospital IndemnityLegal & Identity Theft ProtectionPaid Time Off401(k) with employer matchWhy RLC?Fast-growing, family-owned company with 60+ communities nationwideSupportive leadership in a beautiful, resort-style environmentA purpose-driven role where you make a difference every dayReady to Support with Heart? Bring your servant heart to a place that feels like family. Apply today, and our Team will follow up soon! EOE/ADA #appGlen Meadows Retirement Community850 S 60th St. Bldg. 1000 West Des Moines, IA 50266
Worksite address
west des moines, IA, 50265, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.