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Job description
Senior Teller Position
Under the direction of branch management, the Senior Teller will perform a variety of duties related to all phases of cash handling, customer service, product knowledge, sales and telemarketing. The Senior Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank's customer service standards. The Senior Teller must be willing to perform telemarketing calls and conduct outside sales when needed. Candidate must have knowledge in sales, customer service and cash handling. Associate must be a self-starter and efficient in time management. The Senior Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends.
Why Fremont Bank?
Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities.
We offer:
A people-first culture grounded in inclusion and excellence
Deep community involvement and local reinvestment
A mission-driven workplace where values and performance go hand in hand
The Fremont Bank Way
Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
No-Compromise Approach — we help clients get to "yes"
Core Values: Go above and beyond for clients
Foster a supportive and empowering environment for associates
Deeply invest in the well-being of our local community
Key Responsibilities
Perform all teller transactions
Ensure client satisfaction by practicing, following, and implementing Fremont Bank service standards
Explain bank policies and procedures
Explain, promote, sell and or refer Fremont Bank products and services to current and prospective clients
Meet assigned sales and referral objectives
Conduct telemarketing and follow-up sales duties when assigned by management
Understand and be able to accurately communicate deposit products
Follow bank policies and procedures
Reconcile cash and all other transactions each day
Responsible for compliance with applicable Federal Banking Regulations
Accountable for performing all operational duties with accuracy, attention to detail and proper cash handing habits
Stay informed of job-related issues, bank promotions, changes in products, services, policies or procedures; actively participate in bank related training classes
Accountable for staying current on business-related activities in other areas of the Bank
Maintain a flexible schedule; including working weekends
Perform other duties and projects as assigned
Qualifications & Skills
Minimum of 1 year of banking experience
Previous cash handling experience
Sales and customer service experience in a customer facing environment
Willingness to performing telemarketing duties as assigned
Excellent verbal and written communication skills
A professional appearance is required
Experience working in a Windows-based computer environment, working knowledge of Microsoft Office
High School Diploma or GED required
Some college is preferred
What Makes Fremont Bank Associates Thrive?
Team Players who go above and beyond to support their colleagues
Action-Oriented professionals who challenge the status quo and seek improvement
Purpose-Driven individuals who understand and champion the bank's community impact
Benefits Snapshot
Health & Wellness
Medical, dental, and vision insurance
Flexible Spending Accounts (FSA, Dependent Care, Health Savings)
Financial & Retirement
Employee Stock Ownership Plan (ESOP)
401(k) with employer match
Performance-based bonuses or incentives
Work-Life & Perks
Paid holidays, vacation, and sick time
Free personal checking and savings accounts
Home loan rate discounts
Tuition reimbursement and professional development resources
On-site gym and discounted health club memberships
Employee Assistance Program (EAP)
Equal Opportunity Employer
Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification.
Salary Range
The hiring salary range is based on factors such as experience, skills, education, and internal equity. Compensation decisions are made in consideration of these factors and in alignment with Fremont Bank's compensation philosophy.
Salary Range
USD $22.50 - USD $27.26 /Hr.
Employee Stock Ownership Plan (ESOP)
The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank to contribute to the financial well-being of associates by making a contribution to their retirement account. In addition, the ESOP provides associates an opportunity to share in the growth and prosperity of Fremont Bank.
Note to Search Firms:
Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.
Worksite address
san leandro, CA, 94579, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.