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3rd Party Collections Specialists (JAX, FL) (Telco)

jacksonville, FL

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Job description

3rd Party Collections Specialist – Paid Training + Bonus Opportunity (Jacksonville, FL)At Sequium Asset Solutions, we're redefining what it means to be a leader in the debt collection industry. Through innovation, technology, and a people-first culture, we deliver best-in-class service and results for our clients. Our success is driven by four core values: Leadership, Training, Rewards, and Technology. At Sequium, we don't wait for the future we create it.Why Join Sequium?We believe in rewarding performance and investing in our people. When you join our team, you'll receive:$17–$20/hour + monthly bonus opportunitiesPaid training programComprehensive benefits packagePaid time off401(k) with company matchEmployee referral programTuition reimbursementRemote workA supportive, growth-focused work environmentWhat You'll DoAs a 3rd Party Collections Specialist, you will manage and recover outstanding debts on behalf of client organizations, using your communication and negotiation skills to drive successful outcomes.Contact consumers regarding past-due accounts on behalf of clientsNegotiate repayment plans and resolve outstanding balancesHandle high-volume inbound and outbound calls professionallyInvestigate and resolve account disputesAnalyze account histories to determine appropriate collection strategiesMaintain accurate and compliant account documentationWhat We're Looking ForMinimum 2 years of 3rd-party collections experience.Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus!Strong communication and negotiation skillsDetail-oriented with a problem-solving mindsetAbility to manage multiple accounts effectivelyBilingual Spanish skills are a plusWork EnvironmentProfessional, respectful, and team-oriented cultureOpportunities for advancement and career growthPerformance-driven rewards and recognitionWe don't just hire employees we invest in careers. If you're motivated, goal-driven, and ready to be part of a company that values your success we want to hear from you. Employment contingent upon successful background check and drug screening Equal Opportunity Employer (EOE M/F/V/D)

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jacksonville, FL, 32201, US

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