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Job description
Department ManagerPosition Title: Department ManagerReports to: Store Manager/CO Manager/ASM/Merchandise ManagerDepartment: ReceivingFLSA: Non-ExemptPosition Summary:The Department Manager is directly responsible for the completion of all Store Support Center's merchandising directives of merchandise presentation, organization, signing, price changes, inventory, advertising and recovery of their specific area. Provides all customers with a Courteous, Fast and Friendly shopping experience. When needed, assists in other departments and Front-end as directed by management team.Principle Duties and Responsibilities:Ensure outstanding customer service by greeting, assisting, and thanking each customer in a positive approachable manner.Responsible for the training and development of all team members assigned, in all aspects of the department.Responsible for Merchandise presentation as directed by Store management.Verify signing on fixtures is correctEnsure floor plans and floor moves are done safely and efficiently to prevent injury to customers and fellow teammates.Ensuring new freight in presented within 24 hours of receiving a shipmentCondensing older merchandise to allow new merchandiseCommunicate with the receiving department to ensure hot items and fashionable merchandise is priorityCommunicate to store management and district manager selling and non-selling merchandise.Ensure price changes are completed on time as directed by the store support centerInventories counts are accuratePerforms additional task when needed in all areas of the store including fitting room, receiving, front-end, departments, other then assigned, sidewalk and maintenance.Help deter theft by reporting all dishonest behavior to management and/or loss preventionCommunicate tasks and assignments to department staff and the management team.Position Requirements:Ability to work varied hours/days, including 1 -2 nights per week, weekends and holidays to meet the needs of the business.The ability to work in different areas of the store such as selling floor, fitting room, and receiving as directed by supervisors and management.Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.Ability to perform basic math functions to operate the register, make change and conduct inventory.Physical requirements include lift-up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.Minimum Requirements:Must be 18 years or olderEducation: High School Diploma or EquivalentExperience: Cashier experience preferred but not requiredJob Related Skills:Math, ability to count money and give accurate changeAbility to handle different customer's personalities in a professional mannerHigh Energy, Positive attitude, Friendly, CourteousExcellent People SkillsComputer Skills:POS Software and EquipmentKronos (Time and Attendance)Calculator
Worksite address
chicago, IL, 60601, US
Who can apply
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