About this opportunity
Anchor Point Management Group lists this 7Brew Shift Lead OH opportunity in hilliard, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job DetailsJob Location: 4262 Cemetery Road, Hilliard, OH - Hilliard, OH 43026Salary Range: $11.00 - $11.00 Hourly
Position Summary
Our mission is to inspire a community of kindness through a revolutionary coffee experience. ShiftLeads of our brew crew are the valuable individuals that execute that mission every day. ShiftLeads report to their stand managers. A Shift Lead is responsible for managing the operations of ashift and leading the on-shift crew. A Shift Lead provides correction, encouragement, guidance, andredirection to the team throughout the shift to ensure the integrity of our values, product, andservice are maintained in the Manager’s absence. A Shift Lead exemplifies our values and cultureevery day (on or off the clock), and is a reliable, stable leader the team can lean on in stressfulsituations.
Duties and Responsibilities
Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
Knowledgeable of all recipes and secret menu items
Knowledgeable of all stand processes and procedures
Take full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc.
Make changes when necessary
Communicate with the stand management team about relevant developments in personnel, equipment, inventory levels, and operations
Assist the stand management team with the training and development of the team members
Can collect payments for orders and correctly count back change to the customer
Can prepare all drinks and premixes
Must always move with urgency, on the customer’s time
Stays productive and proactive throughout the entire shift, even when business is slow
Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
Is familiar with our shift change duties, checklists, and weekly chores.
Always clocked in and ready to work at their assigned position when their shift begins
Treats teammates and customers with respect and kindness
Maintains a safe and healthy work environment by following organizational standards and sanitation regulation
The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of itsowners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
QualificationsKnowledge and Skill Requirements:
Ability to work a flexible schedule, which can include early mornings and late nights.
Follows company procedure for communicating time off requests.
Regularly works weekends and is available to work holidays if necessary.
Can create and maintain genuine, uplifting interactions.
Previous management or leadership experience preferred.
Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
Can work outside for prolonged periods, regardless of weather conditions.
Lift up to 50 pounds.
Work on their feet for several hours at a time.
Climb a ladder and use a step ladder.
Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
Safely walk in between and around cars in the drive through lane.
Safely use a utility knife.
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Worksite address
hilliard, OH, 43026, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.