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Job description
Assistant Manager
The Assistant Manager is responsible for supporting the Store Manager in the efficient and effective daily operations of the convenience store and fuel location. This role helps oversee store performance, team member support, customer service standards, and operational execution.
The Retail Assistant Manager assists with scheduling, training, store operations, and financial controls while ensuring the store maintains high standards of cleanliness, merchandising, and customer satisfaction. When necessary, the Assistant Manager assumes the responsibilities of the Store Manager.
Our Values
Safety – We protect the well-being of our people, partners, and communities.
Quality – We deliver unmatched experiences and service.
Unity – We collaborate to achieve shared goals.
Integrity – We do the right thing, always.
Responsibility – We take ownership of our work and outcomes.
Respect – We treat everyone with dignity.
Empowerment – We give people the tools to succeed.
Love – We bring passion to everything we do.
Our behaviors emphasize operating with excellence, creating welcoming environments, rewarding performance, communicating openly, staying accountable, and approaching challenges with a growth mindset.
Key Responsibilities
Assist the Store Manager in the daily management and operations of the convenience store and fuel station
Support and enforce store policies, procedures, and operational standards
Assume Store Manager responsibilities when the manager is unavailable
Assist with employee scheduling, training, and shift management
Provide prompt, courteous customer service and professionally resolve customer concerns
Assist with daily bookkeeping, cash handling, deposits, invoicing, and gas pricing surveys
Support inventory control by ensuring merchandise is stocked, rotated, and maintained
Help maintain a clean, organized, and visually appealing store and fuel station
Monitor store performance by helping control expenses, maximize profitability, and minimize losses
Assist with time and attendance tracking for payroll processing
Communicate employee relations issues or operational concerns to store leadership
Prepare operational or performance reports as requested by management
Support store team members and maintain a positive, team-oriented environment
Perform the essential duties and responsibilities of Retail Team Members when needed
Required Qualifications
Previous experience in retail, convenience store, customer service, or shift leadership roles preferred
Experience with cash handling, POS systems, and retail operations
Strong leadership, communication, and organizational skills
Ability to work in a fast-paced retail environment
Strong problem-solving and customer service skills
Ability to support and motivate team members
Work Environment & Physical Requirements
In-person retail store environment
Shifts may include early morning, evening, overnight, weekends, and holidays
Ability to stand for up to 8 hours per shift
Ability to lift 35–50 pounds
Frequent lifting, carrying, pushing, pulling, bending, twisting, squatting, kneeling, and reaching
Ability to perform the physical duties required of retail store team members
Compensation & Benefits
Competitive pay based on experience
Comprehensive health coverage (applies to Full-Time positions)
401(k) with company match (must meet age qualifications)
Professional development and career growth opportunities
Worksite address
old lyme, CT, 06371, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.