About this opportunity
PNG WORLDWIDE lists this Account Development Manager – Logistics opportunity in city of lancaster, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.
Job description
PNG Worldwide is an established Logistics Service Provider (LSP) with more than 25 years in business , providing comprehensive domestic and international transportation and supply chain solutions.
Our capabilities include Less-Than-Truckload (LTL), Full Truckload (FTL), air and ocean freight forwarding, U.S. Customs brokerage, NVOCC services, warehousing, and managed transportation.
We combine advanced transportation technology with experienced logistics professionals who work closely with customers to develop reliable, efficient, and long-term transportation solutions.
We are currently seeking an Account Development Manager – Logistics to join our team in Lititz, Pennsylvania.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Position Overview
The Account Development Manager is responsible for managing, strengthening, and growing relationships with PNG Worldwide's existing customers.
This position is ideal for a relationship-focused sales professional who understands that significant growth can come from developing the customers we already serve.
The role will work closely with assigned accounts to understand their transportation activity, identify additional opportunities, resolve concerns, and introduce customers to PNG Worldwide's broader domestic and international logistics capabilities.
This is not primarily a cold-prospecting position. The focus is on customer retention, account development, relationship management, and increasing the value of existing customer partnerships .
Key Responsibilities
Manage and develop a portfolio of existing PNG Worldwide customers
Build strong relationships with customer contacts and decision-makers
Conduct regular customer calls and account reviews
Understand each customer's transportation activity, service requirements, and business objectives
Identify opportunities to increase shipment volume and expand services within existing accounts
Introduce customers to additional PNG capabilities including LTL, truckload, air freight, ocean freight, customs brokerage, and managed transportation
Monitor customer activity and identify declining volume or potential retention risks
Work with operations teams to resolve service issues and improve customer experience
Coordinate pricing reviews, proposals, and transportation solutions
Support customer onboarding for new locations, divisions, or transportation services
Maintain account activity and growth opportunities within HubSpot CRM
Develop account plans for strategic customers
Participate in customer business reviews and performance discussions
Meet established customer retention and account-growth objectives
Qualifications
Minimum 2 years of B2B sales, account management, customer service, or logistics experience
Transportation, freight brokerage, LTL, trucking, or supply chain experience strongly preferred
Strong relationship-building and communication skills
Ability to identify customer needs and develop additional business opportunities
Comfortable communicating with customers by telephone, virtually, and in person
Strong problem-solving and follow-through
Ability to work collaboratively with operations and customer service teams
Experience with CRM platforms such as HubSpot
Organized, accountable, and customer-focused
Bachelor's degree or equivalent professional experience
Compensation & Benefits
PNG Worldwide offers a competitive compensation and benefits package, including:
Competitive base salary
Performance-based incentive opportunity
100% company-subsidized medical and dental insurance
Prescription drug coverage
Employer-paid life insurance
401(k) with company match
Profit sharing program
Paid holidays and paid time off
Remote work opportunity after one year of employment, up to eight weeks per year, subject to performance, approval, and operational needs
Tuition reimbursement
Professional development opportunities
Gym membership support
Employee referral program
Why Join PNG Worldwide?
Join an established Logistics Service Provider with more than 25 years in business
Manage relationships with an established customer base
Opportunity to grow existing accounts rather than relying primarily on cold prospecting
Represent a complete portfolio of domestic and international transportation solutions
Work closely with experienced operations and customer service teams
Use customer data and transportation activity to identify growth opportunities
Develop long-term customer partnerships
Opportunity for professional growth within a financially stable logistics organization
Direct Applicants Only: PNG Worldwide is not accepting submissions from staffing agencies, recruiting firms, headhunters, or other third-party recruiters for this position. Unsolicited resumes or candidate profiles submitted by third parties will not be considered. xzgxqkn
PNG Worldwide is an Equal Opportunity Employer and maintains a smoke-free workplace.
Pay:
$65,000.00 - $80,000.00 per year
Work Location: In person
Worksite address
city of lancaster, PA, 17605, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.