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LHH

Account Director

charlotte, NC

Check who can apply and the requirements below before continuing.

About this opportunity

LHH lists this Account Director opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Account Director

LHH Recruitment Solutions is partnering with a marketing agency to identify an Account Director to join their healthcare focused team. This is an exciting opportunity for a client-focused marketing professional who enjoys building strong partnerships, leading cross-functional teams, and driving the successful execution of marketing initiatives across a portfolio of accounts.

This individual will serve as the primary point of contact for assigned clients, helping translate business goals and marketing strategies into actionable plans. The Account Director will work closely with internal teams and external stakeholders to ensure projects are delivered effectively, priorities remain aligned, and client expectations are exceeded. This role offers the opportunity to play a key role within a collaborative and evolving organization while helping shape client engagement and delivery processes as the business continues to grow.

Responsibilities

Serve as the primary relationship owner for a portfolio of client accounts, providing ongoing guidance and support

Lead client meetings, status updates, and strategic discussions while fostering strong, long-term partnerships

Translate client objectives into actionable plans and coordinate with internal teams to ensure successful execution

Oversee project progress, deliverables, and timelines to ensure high-quality work is delivered on schedule

Partner with marketing, creative, and other cross-functional teams to align resources and priorities

Review work product and provide feedback to ensure accuracy, consistency, and overall quality before client delivery

Monitor account performance and proactively identify opportunities to improve client outcomes and engagement

Support capacity planning, workflow management, and resource allocation across multiple projects and accounts

Assist with budgeting, forecasting, and account planning activities

Mentor and support junior team members while promoting collaboration and professional growth

Contribute to process improvements that enhance operational efficiency and client satisfaction

Maintain a strong understanding of marketing best practices, industry trends, and emerging opportunities

Collaborate with internal leadership to support account growth, retention, and overall client success

Partner with stakeholders to ensure strategic initiatives are effectively translated into executional roadmaps

Adapt to evolving business needs, client priorities, and organizational growth initiatives

Qualifications

5+ years of experience in account management, client services, integrated marketing, agency services, or a related field

Experience serving as a primary point of contact for client relationships and strategic initiatives

Background managing multiple projects, priorities, and stakeholders simultaneously

Demonstrated ability to collaborate across marketing, creative, and operational teams

Experience overseeing project execution from planning through delivery

Strong communication, presentation, and relationship-building skills

Ability to balance strategic thinking with day-to-day execution and problem solving

Experience mentoring, coaching, or guiding team members preferred

Strong organizational skills with the ability to manage competing priorities in a fast-paced environment

Healthcare marketing agency experience strongly preferred

Comfortable operating in a growing organization with evolving processes and priorities

Bachelor's degree in Marketing, Communications, Business, or a related field preferred

This role is fully remote with preference for Nashville or Chattanooga.

Compensation & Benefits

$110,000-$130,000

Unlimited Paid time off

Flexible remote work environment

401k Match

Compliance Statement

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Who can apply

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