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Job description
Ethology’s Account Directors hold a pretty important role. They’re the head of client accounts, drivers of change, solution oriented thinkers, advisers to clients on all things business strategy, and the ones who rally Ethologists to think bigger, do better, and achieve more. In short, they live by one motto: Put our clients first, or someone else will.
Job Description
Account Director
The deets.
Establish a strategic relationship with clients and serve as a business consultant
Uncover opportunities to drive growth (customer satisfaction & revenue)
Guide and direct internal teams, so they can consistently perform above and beyond client expectations
Be able to net $1M in client business per year
Create, manage, review and analyze client facing reports
Translate wins, opportunities and objectives to clients
Monitor and present new and upcoming digital trends to clients
Communicate effectively and frequently with clients
Ensure program success, and adjust program accordingly to accommodate for changing environments
Provide clear client feedback to internal teams
Rally internal teams to create strategic recommendations and bring new ideas to the table
Provide clear client feedback to internal performance teams
Managing/pursuing contracts; upsell, amendments
Enough about us. Let’s talk about you.
Mix of agency and in‑house or client side experience
8+ years digital marketing, strategy or account management experience
Strong organizational skills and a hands‑on approach
Willingness to aggressively take on new responsibilities
Willingness to travel
Integrity, independence and a desire to apply your skills
Excellent organizational and analytical skills
Ability to represent and promote Ethology and demonstrate value added service to clients
Experience with and up to date knowledge of the entire digital spectrum, including website and mobile design and development, social media, paid media and search engine optimization
Proven ability to navigate and lead large brands and organizations
Ability to effectively manage several projects and/or accounts at once
Bachelor’s Degree from an accredited school, MBA is a nice to have
Qualifications
Bachelor's Degree, MBA would be great to have
Must be located in New York or Chicago
Must have 8+ years of agency experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.