About this opportunity
BioTalent lists this Account Director opportunity in fairmont, West Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job DescriptionAccount Director, Medical Communications (Remote, US)
Do you have the right skills and experience for this role Read on to find out, and make your application.
About the agency
Our client is an independent, science-led medical communications agency known for its collaborative culture, close partnership between its client services and scientific teams, and long-standing relationships with top pharmaceutical and biotech companies. The team is growing, and it is looking for a Client Services Director to lead a portfolio of accounts across Commercial peer-to-peer (P2P) education and Medical Affairs.
The role
As Client Services Director, you will be a trusted strategic partner to senior clients and a hands-on leader for your account teams. You will own a portfolio of accounts, act as the escalation point when account performance needs attention, and help shape how the client services function operates. This role suits someone who enjoys being close to the work, including the science, the content, and the people, while also driving growth for the business.
What you'll do
Lead a portfolio of Commercial P2P and/or Medical Affairs accounts, partnering with Scientific Leads to develop client strategy and tactical plans
Act as a strategic partner to senior clients, anticipating their needs and challenging their thinking with fresh ideas
Review content and provide sign-off in partnership with scientific team leads
Serve as the escalation point for your teams, stepping in early to resolve client concerns and protect account health
Provide senior onsite support for advisory boards, symposia, speaker training, and workshops
Own account and business unit financials, including forecasting, revenue targets, billability, and out-of-scope recovery
Build relationships with client procurement teams and support MSA negotiations
Drive organic growth and lead new business pitches and proposals
Line manage and develop multiple team members at varying levels, including people managers
Partner with leadership on resourcing across the team and take an active role in the client services leadership group
What we're looking for
8+ years of client services experience within a medical communications agency, including senior-level account leadership
Proven experience leading Commercial P2P programs, such as speaker programs, speaker training, and promotional medical education. Medical Affairs experience, such as advisory boards, scientific platforms, MSL materials, and congress activity, is highly valued. xqrzhdi Experience with sales training or field force engagement is a strong plus.
A track record of content ownership: partnering with medical writers and scientific leads, and reviewing and shaping deliverables, not only managing program logistics
Hands-on ownership of portfolio financials, including forecasting and business unit KPIs
Experience leading pitches and growing accounts
A stable career history with progressive growth in scope and responsibility
Experience managing and developing teams, including managers of managers
Strong understanding of pharma regulations, compliance, and review processes (MLR/PRC and MRC)
Bachelor's degree in a life science, pharmacology, or medicine preferred
Worksite address
fairmont, WV, 26554, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.