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Ladders

Account Director

sunnyvale, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Ladders lists this Account Director opportunity in sunnyvale, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

For our client, we are seeking a Account Director to join the team of a leader in the Real Estate & Construction space.

This role will lead a strategic global account and serve as the primary point of contact for senior stakeholders. The position is focused on delivering high-quality facility management solutions, strengthening client partnerships, and driving account growth across a complex portfolio. It also plays a central role in improving employee experience, team performance, and operational consistency.

Location: Sunnyvale, CA - US based candidates only, no visa sponsorship available

Compensation: $225,000 – $250,000 annually

Responsibilities

Create and execute a global account plan focused on exceeding client expectations

Articulate value propositions to drive global account growth

Develop and maintain trusted advisor relationships with key stakeholders

Oversee global program delivery with emphasis on enhancing employee experience

Establish Standard Operating Procedures (SOPs) for the account

Hire top talent for all account roles

Create actionable career development plans for direct reports

Advance the organization's diversity and inclusion priorities

Qualifications

10+ years of executive leadership experience in Facility Management and Commercial Real Estate

Demonstrated success in driving global employee experience programs

Expertise in developing outsourced Integrated Facility Management solutions for Fortune 500 companies

Experience in hiring, training, and retaining large teams of 100+ in client service roles

Proven budget management skills

Bachelor's degree required; MBA or advanced studies preferred

Benefits

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

Our client is an equal opportunity employer.

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Worksite address

sunnyvale, CA, 94087, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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