About this opportunity
Infinity lists this Account Executive - Automotive Scheduling opportunity in city of cedar rapids, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role Overview:We're looking for a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. If you're a strong communicator who thrives in a fast-paced environment and loves helping people, this is your chance to make an impact every day. As an AE, you'll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.* Make outbound calls to schedule appointments with current and prospective customers.* Use provided scripts as a guide while tailoring each conversation to customer needs.* Support customers with service reminders, maintenance updates, and tailored solutions.* Build genuine connections while delivering a positive customer experience.* Document interactions with accuracy and efficiency.* Jump in with flexibility to support additional projects as neededIdeal Candidate & Qualifications:* A drive to be the best in everything you do* Excellent communication & active listening skills* Ability to build trust and rapport quickly over the phone* Openness to feedback and coaching* Strong computer and multitasking skills* Detail-oriented with a focus on accuracy and follow-through* Thrives in a high-energy, fast-paced environment* High School Diploma or equivalent preferred.* Previous customer service, dispatch, or technical support experience requiredSupervisory Duties:* NonePhysical Requirements:* Prolonged periods of sitting at a desk and working on a computer.* Ability to lift up to 10 pounds, if necessary.Compensation details: 14-14 Hourly WagePI874b458e265a-9934by Jobble
Worksite address
city of cedar rapids, IA, 52401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.