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Henry Schein One

Account Executive II - Managed IT Services (MSP)

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

Shape what’s next in dental technology

Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

The Account Executive - Managed IT Services (MSP) sells Information Technology (IT) hardware and Managed Service Provider (MSP) support plans over the phone, by email, via web-based presentations, and through in-person trade show and customer site visits to dental offices in an assigned western U.S. territory. Responsible for leveraging advanced sales enablement tools, including Salesforce, Clari, Groove, Microsoft Teams, Co-Pilot, Microsoft Office, and others to manage leads, engage with prospects, and close deals. This role requires a proactive, strategic, and consultative approach to identify new business, build self-generated pipeline, hit sales quotas, and embrace the challenges of full-cycle sales in a competitive market.

This position is Remote within the United States with up to 25% travel as needed

What you will do:

Own the full sales cycle from prospecting to close across your assigned western U.S. territory

Create detailed business plans to facilitate the attainment of goals and quotas

Build and manage a disciplined pipeline using Salesforce, Clari, Groove, and Microsoft Teams

Generate self-sourced opportunities through targeted outbound phone, email, and digital campaigns

Build and maintain relationships with Henry Schein Dental field representatives, including Regional General Managers, Equipment Specialists, and Field Sales Consultants, to generate referral pipeline and capture business currently going to third-party IT firms

Attend trade shows and conduct on-site customer visits to build relationships and close opportunities

Present tailored IT solutions to dental practice owners and office managers via phone, video, and in person

Sell and grow recurring managed service revenue including Omnicore (Hardware as a Service), TC Care, cloud backup, security, and network management

Provide professional after-sales support to enhance customer dedication and long-term retention

Remain in frequent contact with clients to understand their needs and identify expansion opportunities

Respond to complaints and resolve issues aiming for customer contentment and the preservation of the company’s reputation

Negotiate agreements and keep accurate records of sales and data

Think strategically and provide consultative sales solutions tailored to client needs

Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures including Worldwide Business Standards

Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments

What we are looking for:

3+ years of successful experience in a quota-carrying Account Executive or Account Manager role with full pipeline ownership, including prospecting, pipeline creation, and closing. Product specialist or manufacturer representative experience without independent pipeline ownership does not meet this requirement

Proven experience selling IT hardware and managed services in a competitive environment. MSP (Managed Service Provider) sector experience strongly preferred

High School Diploma or GED

Proven track record of meeting or exceeding sales targets, with strong negotiation and closing skills

Demonstrated ability to build and execute outbound prospecting campaigns independently

Familiarity with IT hardware, infrastructure, cloud services, and network management

Proven success leveraging a consultative sales approach and the ability to uncover opportunities

Excellent communication and presentation skills and ability to build relationships

Phenomenal customer service and engagement skills

High comfort level presenting virtual technology tools

Great people skills and the ability to be personable and professional

Internal motivation and the ability to meet assigned sales goals

Strong organizational and time-management abilities, with attention to detail

Technological savviness and the ability to learn new concepts

Proficient in Microsoft Office Product Suite

What will set you apart:

Prior experience selling to dental offices or within the healthcare sector

Experience working with or alongside Henry Schein Dental field representatives including Regional General Managers, Equipment Specialists, and Field Sales Consultants

Knowledge of Henry Schein One software portfolio

Bachelor’s degree in business administration, sales, marketing

Knowledge of Salesforce, Clari, Groove, Microsoft Teams, and other advanced sales enablement tools

Relevant certifications in sales, technology, or IT support services

Travel / Physical Demands

Estimated 15–25%; travel includes trade shows, customer onsite visits, and field relationship-building activities across the western U.S. territory

No special physical demands are required

The posted base range for this position is $50,000.00 to $54,000.00 with an On Target Earnings range of $90,000.00 to $94,000.00. This is the expected range for an employee who is new to the role, to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

What you’ll gain as a #TeamSchein memberA robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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