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Job description
Job Overview
Super Dispatch is looking for a strategic, growth-minded Account Executive - Product Expansion & Growth with 4+ years of B2B SaaS sales or account management experience. In this role, you will be the driving force behind expanding our revenue footprint within Super Dispatch’s deeply loyal, established customer base.
Instead of hunting for net-new logos, your mission is to cross-sell our high-value premium products, like SuperProtect (specialized cargo and liability protection), SuperAgent (our advanced AI-powered dispatch and communication assistant), and other emerging ecosystem tools. You will own the expansion pipeline within our existing customers, helping them unlock the full power of a fully integrated Super Dispatch experience.
About Super Dispatch
Super Dispatch is the leading end-to-end transport management platform built exclusively for the auto transport industry. For too long, vehicle shipping has been burdened by fragmentation, endless phone calls, and mountain loads of manual paperwork. We are changing that. By connecting shippers and carriers within a single, unified digital ecosystem, Super Dispatch eliminates operational friction and transforms how cars move.
What You'll Do
Drive Account Expansion: Target and close cross-sell opportunities within our massive existing customer base of shippers and carriers, turning single-product users into multi-product users.
Position Premium Products: Pitch the value propositions of SuperProtect and SuperAgent, effectively demonstrating how integrated cargo insurance and AI automation mitigate risk, save hours of manual labor, and drive profitability.
Data-Driven Account Mapping: Analyze customer usage data and health scores to identify accounts that are primed for expansion (e.g., a carrier moving high volumes who needs SuperProtect, or a busy broker who needs SuperAgent to scale operations).
Conduct High-Impact Demos: Run highly targeted demonstrations for existing users, showing them exactly how adding new features seamlessly integrates into their current Super Dispatch workflow.
Collaborate Cross-Functionally: Partner closely with Account Management, Customer Success, and Product teams to align expansion campaigns, gather user feedback on new products, and ensure a seamless post-sale onboarding experience.
What You'll Need
Experience: 4+ years of quota-carrying sales experience, specifically in SaaS Account Expansion, Cross-Selling, or Strategic Account Management. A proven track record of upselling new product lines into an existing customer base is required.
Industry Expertise: Direct experience in the logistics, freight-tech, automotive supply chain is preferred. Deep familiarity with the pain points of both auto shippers and carriers is essential.
Skillset: Exceptional relationship-building and consultative sales skills. You know how to leverage an existing business relationship to run a discovery process on secondary pain points (like risk management or operational bottlenecks).
Persona Match: You understand that existing customers require a "trusted advisor" approach. You can articulate how adding SuperProtect protects a carrier’s bottom line, or how SuperAgent helps a broker handle twice the load volume without hiring more staff.
What We Offer
Great Culture - We strive for transparency and you’ll work with like minded highly motivated people excited about solving complex problems
Great Insurance - We offer multiple health, dental & vision plans with a portion of the employee premiums paid by the company
Retirement - We provide both Stock Options and 401K with a company match
Remote First Culture - We’re a 100% distributed team!
Wellness Stipend - We provide a monthly stipend for your health, wellbeing, and fitness needs ($50/mo)
Generous Time Off - Flex PTO policy so you can take the time you need, when you need it, as well as 6-12 weeks paid parental leave
Great Gear - we’ll set you up for success with the latest tech
Location
Open to candidates within the United States only. All work must be performed from within the United States. This role is not eligible for international remote work.
Citizenship
Candidates must be U.S. citizens. Proof of citizenship will be required during the hiring process.
Does this sound like you? We'd love to hear from you.
All regular full-time employees are also eligible for excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with Employer Match, Company paid disability and life insurance with opportunity to add additional coverage for you and your family.
Super Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of this policy and legal compliance, Super Dispatch will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship would result. Super Dispatch will also accommodate a religious belief or practice (including religious dress and grooming practices, such as religious clothing or hairstyles) if the accommodation is reasonable and will not impose an undue hardship.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Super Dispatch, Inc. will comply with any and all applicable local, city, county, state and federal laws, regulations and orders now in effect or which may hereafter be enacted.
Salary: $40,000 – $50,000Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.