Job description
Job Specification: Account Executive (Remote – UK Hours)
Role Overview
Our client is seeking an Account Executive to support the delivery and day-to-day management of key client accounts.
This role sits at the intersection of client services, operations, and project coordination, acting as a central point of organisation across internal teams and client stakeholders.
The Account Executive will play a critical role in ensuring that account activity runs smoothly — enabling senior team members to focus on strategic and commercial priorities by taking ownership of coordination, communication, and administrative workflows.
This is a 12-month contract with the possibility of extension or permanency, operating as a fully remote role aligned to UK working hours.
Technical Requirements
A reliable laptop suitable for professional remote work is required
A stable internet connection with a minimum of 50 Mbps upload and download speed
Core Objective
To drive efficiency and consistency across client accounts by managing coordination, communication, and operational processes — ensuring work is delivered seamlessly and on time.
Key Responsibilities
Account & Stakeholder Coordination
Act as a central coordination point across internal teams and client stakeholders
Schedule and manage meetings, ensuring all participants are aligned and prepared
Track actions, follow-ups, and key decisions across accounts
Support senior account leads in maintaining strong, responsive client relationships
Operational & Delivery Support
Coordinate the flow of work across multiple projects and workstreams
Ensure deliverables are tracked, deadlines are met, and dependencies are managed
Maintain clear documentation of account activity, timelines, and outputs
Identify and escalate potential delivery risks or bottlenecks
Client Services Support
Support day-to-day client communications, ensuring timely and professional responses
Manage incoming requests and route them to the appropriate teams
Help maintain a consistent and high-quality client experience
Prepare materials for client meetings, presentations, and status updates
Systems & Process Management
Maintain CRM systems and ensure accuracy of client and project data
Support reporting processes, including status tracking and performance updates
Help improve internal workflows, templates, and ways of working
Ensure consistency in documentation and account management processes
Ideal Candidate Profile
Experience
1–5 years' experience in an agency, consultancy, or client services environment
Exposure to account management, project coordination, or campaign delivery
Experience working with multiple stakeholders across teams
Core Skills & Attributes
Highly organised with strong attention to detail
Strong written and verbal communication skills
Able to manage multiple tasks and priorities in a fast-paced environment
Proactive, structured, and solutions-oriented
Comfortable working with senior stakeholders and cross-functional teams
Strong sense of ownership and accountability
What Sets This Role Apart
Exposure to complex, multi-stakeholder client environments
Opportunity to work closely with senior client leaders and strategic teams
A focus on operational excellence and delivery, not just campaign execution
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.