Job description
Email Account Manager
About Zabota
Zabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: Connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.
About Our Client
Our client is a fast-growing email & SMS marketing agency helping DTC brands scale profitably. They've already generated over $5M for their partners and are on track to double that this year.
They're lean, fast-moving, and obsessed with delivering top-tier results for the brands they work with. They're looking for someone with an A-level mentality who brings it every day, stays on top of everything, and isn't afraid to put in the work to deliver great results.
About the Role
We're looking for an A-level Email Account Manager to own client relationships, lead email strategy, and keep campaigns moving smoothly from planning through execution.
This role is highly execution-focused. The most important part of the job is making sure emails go out on schedule, every time. You'll need to be extremely organized, proactive, and comfortable taking ownership of both client and team communication.
You should never be waiting for someone to tell you what needs to happen next. You'll be expected to stay ahead of deadlines, identify potential issues before they become problems, and proactively communicate with clients and your team to keep everything on track.
Responsibilities
Own the relationship with 6–8 eCommerce clients, mostly 7–8 figure brands
Lead strategy, planning, and execution for email campaigns and flows inside Klaviyo
Manage a pod of 3 teammates including designers, copywriters, and technical team members
Keep the entire campaign process organized and ensure emails are delivered on schedule with no missed or late sends
Own timelines and deadlines from planning through final execution
Stay ahead of upcoming campaigns and proactively identify anything that could cause delays
Take the lead on client communication, keeping clients informed and moving conversations forward rather than simply reacting to requests
Take the lead on team communication, making sure teammates know what needs to happen, when it needs to happen, and what is required from them
Jump on Zoom calls with clients to review strategy and performance
Monitor account health, analyze results, and continuously optimize for better performance
Make sure every account is running smoothly, on schedule, and above expectations
Proactively flag risks, blockers, and opportunities before they become problems
Keep a high level of accountability across the entire pod and make sure nothing falls through the cracks
Qualifications
2+ years of hands-on email marketing and account management experience
Klaviyo experience is a must
Strong understanding of eCommerce marketing and email conversion principles
Experience managing small teams or pods
Comfortable leading strategy and making data-backed decisions
Extremely organized, reliable, and responsive
Strong ownership mentality — you don't wait to be told what to do
Highly proactive communicator who consistently takes the lead with both clients and internal teammates
Strong attention to deadlines and execution — late emails and missed deadlines are not acceptable
Clear communicator, both written and verbal
Comfortable working in a fast-moving environment with a lot on your plate
Agency experience is a plus, but not required
Most importantly, you have the mentality to put in the work, take ownership, and do whatever is necessary to keep clients and campaigns moving forward
Offer Details
Fully remote
Flexible working environment
Must be available 9 AM – 5 PM EST to work in sync with clients and the team
Salary: $4,000–$4,500/month
Full-time contract position
Hiring Steps
Initial Zabota Screening
Client Interview
Practical Task, if required
Offer
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.