Job description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Our Mission
At Biologics by McKesson, we simplify access to critical medications and deliver personalized care that helps patients achieve the best possible outcomes — one patient, one partner, one therapy at a time.
About the Role
The Sr. Associate, Client Management plays a key role within our Strategic Account Management (Client Relationship) team, supporting large, complex pharmaceutical programs across multiple Biologics business units.
In this role, you will contribute to client relationship management, lead essential project activities, and ensure smooth operational execution of programs sourced to Biologics by McKesson. You’ll work cross functionally to support clients, strengthen partnerships, and provide proactive solutions that meet program needs. ‑
This position is ideal for someone who is highly organized, analytical, and passionate about creating a positive customer experience.
What You’ll Do
Financial Management
Ensure 100% accuracy of all client invoices prior to release.
Review invoices, line items, and supporting documentation; escalate discrepancies as needed.
Partner with Finance to ensure timely delivery and verification of billing.
Client Relationship Management
Serve as a point of contact for client communications, project updates, and day-to-day inquiries.
Support client expectations regarding service delivery and program performance.
Provide proactive consultation on operational improvements, cost savings, and efficiency opportunities.
Draft and deliver clear written and verbal communications (non-sales, non-IT).
Contribute to client Quarterly Business Reviews (QBRs) by sharing performance updates and opportunities for enhancement.
Project Management
Collaborate with Sales and clients to define project scope for new initiatives.
Support or lead sub-projects for new product launches, service implementations, client-driven initiatives, and change requests.
Manage project timelines, cross-functional communications, and tracking logs.
Lead the internal change request process and communicate priorities across teams.
Account Management
Review program documentation (BRDs, SOPs, WIs, system requirements, training materials) prior to production release.
Maintain client-approved documentation in secure systems per company standards.
Monitor performance against service level agreements (SLAs) and support corrective action plans when needed.
Serve as first point of contact for operational issues, escalating as appropriate.
Ensure timely and accurate delivery of program reports; verify data quality before client distribution.
Interpret data and summarize insights for clients.
Partner with internal teams and external vendors to support daily program operations and address vendor service/pricing concerns.
What You Bring
Basic Requirements
Degree or equivalent and typically requires 2+ years of relevant experience.
Education
Bachelor’s degree in a related field or equivalent experience
Skills/Experience Required
2+ years of project management experience
2+ years of experience in Healthcare, Pharmaceuticals, Client/Account Management, Finance, or Distribution
Additional Skills & Competencies
Strong customer focus with the ability to create visible value
Proven ability to manage multiple projects, timelines, and priorities
Advanced organizational and project management skills
Experience with process documentation and continuous improvement
Strong analytical abilities — able to spot trends and propose solutions
Advanced skills in Microsoft Excel and PowerPoint; experience with Visio and Project
Excellent written and verbal communication skills
Ability to build effective team relationships and collaborate across functions
Other Requirements
Professional office environment
Up to 25% travel required
Why Join Biologics by McKesson?
You will contribute to meaningful work that impacts patient lives while supporting some of the most innovative therapies in the industry. You’ll gain exposure to cross-functional teams, high-visibility projects, and opportunities for professional growth within an industry-leading organization.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$55,600 - $92,600McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: .
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.