About this opportunity
Xenon arc lists this Account Manager - Food & Ingredients opportunity in city of seattle, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Xenon arc
At Xenon arc, we’re transforming how producers connect with their customers.
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
We partner with leading companies—ranging from industrial chemical manufacturers to global food ingredient providers—to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client-customer relationships and build lasting success.
Job Summary
The Account Manager is the primary point of contact for a set of defined transactional & mainstay customers and is responsible for identifying new business opportunities, building strategic partnerships, and expanding our market presence. The role focuses on nurturing existing relationships, driving new opportunity conversion with existing or prospective customers, addressing customer needs, and ensuring long-term business retention and growth.
FLSA Classification
Non-exempt
Reports to
Commercial Director
Essential Job Duties
Customer Relationship Management & Sales Outreach:
Build and maintain long-term, trusted relationships with assigned customers & prospects
Serve as a strategic advisor, understanding customer business goals and objectives while proactively addressing customer issues, concerns, or complaints with a sense of urgency
Regularly meet with customers to review base performance and identify new growth opportunities
Actively seek opportunities to expand wallet share within existing accounts
Deliver biannual in-person customer business reviews on key strategic accounts
Sales Planning & Strategy:
Develop and execute a territory sales plan in line with company goals and market trends
Develop and implement strategic account plans for key customers
Maintain a deep understanding of industry trends, competition, and customer needs
Utilize a consultative sales approach to identify customer pain points and offer relevant value-added solutions
Negotiation & Closing:
Prepare and present proposals, negotiate terms, and close deals to meet or exceed sales territory quotas
Build long-term relationships with customers to foster loyalty and repeat business
Handle customer objections effectively and turn challenges into opportunities
CE Data Management & Reporting
Record all customer interactions, progress, and follow-ups in CE to ensure accurate data
Maintain an up-to-date sales pipeline in CE
Prepare sales forecasts & performance reports for the Commercial Leader
Analyze sales data to identify trends & opportunities for improvement
Pipeline & Opportunity Management:
Maintain an organized pipeline of opportunities, ensuring all sales activities, communications, and progress are logged in CE
Qualify leads based on specific criteria and prioritize high-potential opportunities
Consistently follow up with prospects to nurture them through the sales process
Basic Qualifications:
Bachelor’s degree in STEM disciplines, Business Administration, Management, and/or equivalent relevant experience
2+ years of proven experience in one of the following roles: account management, business sales, business development or, required. Previous experience in a B2B environment, a plus!
Intermediate proficiency using Microsoft Office Suite is required
Proven experience in customer management, including effective communication and negotiation skills, required
Ability to prioritize work for multiple tasks, projects, and deadlines
Entrepreneurial spirit with strong adaptability, creativity, and drive to succeed
Strong team player;
motivated and extremelycustomer centric
Location & Commitments
Full-time, permanent
Hybrid Position
Report to office HQ in Bellevue, WA 4 days a week and works 1 day from home.
Compensation
$65,000 to $85,000 (Based on experience) + bonus
Benefits
We offer competitive benefits: 2 medical plan offering with generous employer contributions, 100% employer paid dental, and vision for employees, and 401k with company match.
Vacation – Annual accrual is 80 hours, prorated based on start date.
Sick Time – 1 hour for every 40 hours worked
Paid Holidays - New Year’s Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve & Christmas Day
Physical Demands
Must be able to remain in a stationary position
Must be able to operate a computer
Travel Required
Minimal (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. xzgxqkn Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities.
Worksite address
city of seattle, WA, 98115, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.