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Job description
The Account Management group within Prime Services is responsible for the overall client experience. The Account Manager should fully understand the strategies executed by their clients and the revenue opportunity for Citi, while looking to leverage the relationship to enhance the client footprint both within FDC and across Prime Services. The priority, content and diversity of the work is dictated by the direction and demands of our clients.
The Account Manager is responsible for defending and driving organic revenue growth, maintaining overall client satisfaction, and promoting client participation across the Futures, OTC Clearing & FX Prime Brokerage product suite (FDC). The Account Manager is also tasked with fostering client efficiency from both a returns and an operational best practice perspective.
Responsibilities
Defend and grow client Futures, OTC Clearing and FXPB revenues with a focus on profitability and returns.
Lead existing client relationships serving as a senior point of contact for new opportunities and escalations.
Know Your Client – Structure, Strategies, and Service needs.
Understand the client wallet, drive organic growth while identifying opportunities for cross‑selling across Prime Services.
Host periodic client reviews to determine overall client satisfaction.
Partner with clients on expansion into new markets and products; work with partners in technology and product to realize client asks and monetize new opportunities.
Work in partnership with both the client and internal stakeholders to ensure Citi is a top 3 provider.
First line of defense to ensure that clients adhere to prescribed risk parameters, working with In‑Business Risk and independent Credit Risk management coverage.
Qualifications
At least 3‑5 years prior experience in Futures, OTC Clearing and/or FX Prime Brokerage.
A strong understanding of risk and control, preferably in the context of the FDC businesses.
Cross‑product knowledge covering Futures, Equities, Fixed Income, FX and Cleared Swaps.
Understanding of global markets, including market regulations and operational/settlement procedures.
Prior experience in a client‑face role is a plus.
Willing to travel for business.
FINRA Series SIE, 3, 7, and 63 will be required.
Skills
Self‑motivated with strong organizational skills.
Excellent written and verbal communication skills and confidence to engage in client meetings and discussions.
Attention to detail and commitment to deliver excellent service to a demanding global client base.
Superior analytical and problem‑solving skills, coupled with a sense of ownership in defining and implementing solutions to client requests or challenges.
Strong intellectual grasp of the industry, with the ability to anticipate organizational response to future changes in line with business and client demands.
Natural curiosity, willingness and motivation to maintain a steep learning curve.
Ability to develop deep, broad, responsive and engaged relationships.
AI proficiency a plus.
Conversational in Spanish and/or Portuguese a plus.
Education
Bachelor's degree, university degree, or equivalent experience.
Compensation
$98,960.00 – $148,440.00 per year, plus discretionary and formulaic incentive and retention awards for eligible employees.
Benefits
Citi offers competitive employee benefits, including medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Paid time off packages include vacation, sick leave, and paid holidays. For additional information regarding Citi employee benefits, visit citibenefits.com. Offerings may vary by jurisdiction, job level, and date of hire.
EEO Statement
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.