Job description
Account Manager | Ecommerce & Product Personalization (Remote)
We are recruiting on behalf of a fast-growing, venture-backed ecommerce technology company operating in the product personalization space.
Our client has already generated multi-million-dollar revenue and is scaling its merchant partnerships across North America. This is a high-impact Account Manager role focused on owning merchant success, retention, and revenue growth.
Compensation & Work Setup
Base salary: $90,000 to $115,000 + $60,000 Bonus/commissions for Account Managers
Fully remote, work from home
What Youll Be Doing
Manage and grow a portfolio of ecommerce merchant accounts
Act as the primary point of contact post-sale, owning long-term merchant success
Analyze account performance data to identify optimization, retention, and upsell opportunities
Partner with internal product, engineering, and operations teams to execute merchant strategies
Support onboarding, implementation, and ongoing optimization of the platform
Proactively identify risks, prevent churn, and drive account expansion
What Were Looking For
Experience in account management, customer success, or partnerships within SaaS or ecommerce
Strong understanding of ecommerce metrics such as conversion rate, AOV, retention, and revenue growth
Data-driven mindset with the ability to turn insights into clear, actionable recommendations
Strong communication skills with both technical and non-technical stakeholders
Comfortable working in a fast-paced startup environment with evolving processes
Ecommerce, retail, API, or platform experience is a strong plus
Why This Opportunity
Join a high-growth startup with strong revenue traction
Real ownership over accounts and outcomes
Clear earning upside and long-term career growth
Work remotely while collaborating with a tight-knit, high-performing team
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.