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Job description
About The Role
As a leading Account Partner (AP) on the State & Local/ NGO Professional Services team, you are a trusted advisor who helps government agencies unlock significant business value from their Salesforce investment. You own and grow a portfolio of SLED/NGO government accounts, driving the full professional services sales cycle — from pipeline generation and solution scoping through close. You partner closely with License Account Executives, Engagement Managers, Delivery Architects, and Customer Success Managers to ensure customers achieve their digital transformation goals.
Key Responsibilities
Own a bookings quota and territory, independently sourcing and closing professional services engagements (Statements of Work, fixed‑price agreements, multi‑year contracts)
Build and maintain trusted relationships with government executives, program managers, and agency leadership
Lead solution‑scoping conversations and develop compelling, customer‑centric proposals
Navigate SLED/NGO procurement vehicles (e.g., NASPO ValuePoint, cooperative purchasing agreements, state‑specific contract vehicles)
Partner with resellers like Carahsoft and other channel partners to maximize services reach
Maintain accurate forecasting and pipeline hygiene in Salesforce CRM
Deliver executive‑level presentations and business value storytelling to C‑suite and senior government stakeholders
Drive customer adoption and lifecycle management through proactive sales activities for both new and existing accounts
Demonstrated experience with capture strategies, teaming strategies and procurement strategies for large, complex professional services engagements
Demonstrated ability to work with cross‑functional teams (license, product, internal operations, architecture and delivery teams) to ...
Required Qualifications
8+ years of experience in consulting sales with demonstrated success in state and/or local government/ and /or NGO markets or a combination of professional services and technology sales in these markets
Proven track record closing complex, SOW‑based services engagements
Deep familiarity with government procurement processes and contract vehicles
Strong executive presence and ability to engage senior public sector stakeholders
Knowledge of Salesforce platform solutions (Sales Cloud, Service Cloud, Government/Industry Clouds) preferred
Ability to travel to client sites as needed
Demonstrated interest and understanding of rapidly‑evolving AI tooling for customer use as well as for use in delivery models for professional services organizations.
Desired Skills
Experience with digital government transformation initiatives (CRM modernization, health & human services, courts, DMV, public safety)
Familiarity with Phase 0 / discovery engagement motions
Proficiency using AI tools throughout the sales cycle for buyer research and pipeline strategy
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and strive to create a workplace that’s inclusive and free from discrimination. Your rights and protections are guaranteed under federal, state, and local anti‑discrimination laws.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at
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Worksite address
charlotte, NC, 28245, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.