About this opportunity
Fire Protection Services, LLC lists this Experienced Collections Specialist (Perry) opportunity in perry, Georgia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Accounts Receivable SpecialistDo you enjoy structure, following procedures, and working methodically to solve problems and find errors? Do you possess great attention to detail and a desire to deliver excellent internal and external customer service? Then this could be the chance you've been waiting for.If you like to work with others to tackle challenges with a can-do approach, are a quick learner, and can move quickly and easily from one task to another, then we want to chat!Fire Protection Services LLC is seeking an Accounts Receivable Specialist to join our team. You will play a key role in ensuring accurate and timely collection of payments, helping support our financial health and long-term growth.This is a high-accountability position with a strong focus on outbound customer communication and collections. A significant part of each day will be spent proactively contacting customers regarding outstanding balances, resolving payment roadblocks, and following accounts through to resolution.The ideal candidate will be proactive, persistent, organized, comfortable on the phone, and able to balance excellent customer service with achieving collection results. We are looking that follows through on commitments, and greets each day with positivity.Responsibilities:Make a high volume of outbound calls daily to customers regarding outstanding balances and payment statusProactively follow up with customers by phone and email on past-due accountsObtain payment commitments and follow through to ensure commitments are metTake ownership of assigned accounts and work consistently to reduce outstanding Accounts ReceivableResearch and resolve issues preventing payment, including billing discrepancies, missing invoices, PO requirements, service questions, and other customer concernsMaintain detailed and accurate notes documenting collection activity and customer communicationPrioritize accounts based on aging, balance, urgency, and collection riskProcess and post customer payments, including checks, ACH, and credit card transactionsGenerate and send invoices, statements, and supporting documentation to customers in a timely mannerResearch and resolve payment discrepancies and customer inquiriesMaintain accurate AR recordsCollaborate with Sales, Operations, and other internal teams to resolve billing or service issuesEscalate significantly past-due or high-risk accounts when appropriate to A/R Manager.Meet established expectations for outbound calls, collection activity, customer contacts, and AR performanceProvide excellent customer service while remaining professional, persistent, and consistent in all collection effortsRequirements:The ideal candidate will have strong organizational skills, a customer-focused mindset, and a high level of personal accountability. This person should be comfortable working independently, managing multiple priorities, and being held accountable to measurable expectations.Job requirements include:High school diploma or equivalent required; associate degree or coursework in accounting/finance preferred2+ years of Accounts Receivable, collections, customer service, or related accounting experience preferred, but not requiredComfortable making outbound customer calls throughout the dayConfident communicating about outstanding balances and asking customers for paymentPersistent and willing to follow up multiple times when necessaryStrong attention to detail, accuracy, and organizationExcellent verbal and written communication skillsStrong problem-solving abilities and a solutions-focused mindsetAbility to manage a high volume of accounts, follow-ups, and deadlinesAbility to work independently and take ownership of assigned responsibilitiesComfortable working toward measurable goals and performance expectationsFamiliarity with accounting software such as QuickBooks is preferred.About Fire Protection ServicesFPS was founded in 1988 and is a locally owned and operated company. We provide protection, support, and peace of mind to the communities in which we live and work by servicing commercial fire and life safety systems.As a rapidly expanding company that empowers our Team Members, we provide opportunities for growth and advancement. Our culture recognizes and rewards those who embrace and operate by our Mindsets of Relentless Hustle, Relationships First, Better Together, and Ever Evolving.You will work with people who challenge, support, and encourage you to set your goals—and who will celebrate with you when you achieve them.We Offer:Competitive base salaryCompany health insurance and 401(k)Comprehensive PTOOpportunities for growth and advancementA team-oriented culture that recognizes and rewards accountability and resultsInterested? Apply Today!If you're someone who enjoys communicating with customers, solving problems, staying organized, and taking ownership of results, we'd love to hear from you.
Worksite address
perry, GA, 31069, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.