About this opportunity
VCS HR lists this Account Representative opportunity in township of freehold, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Pay:
$18.00 - $20.00 per hour
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Job Description:
We are looking for the following shifts: Monday through Friday 2pm-11pm EST or Tuesday through Saturday from 2pm-11pm EST
Company Overview:
Visual Computer Solutions (VCS) is a leading provider in the software industry, dedicated to enhancing workforce management through innovative HR solutions. Our mission is to empower organizations by optimizing employee engagement and operational efficiency, ensuring that businesses have the right talent in the right roles.
Summary:
We are seeking an Account Representative to join our dynamic team in Freehold, NJ. In this role, you will be pivotal in delivering exceptional service to our clients, ensuring their needs are met with efficiency and professionalism. Your contributions will directly support our mission of providing best-in-class software solutions to organizations nationwide.
Shifts available:
Monday through Friday 2pm-11pm EST or Tuesday through Saturday from 2pm-11pm EST
Responsibilities
Provide outstanding customer service and support to clients via phone and email.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to resolve customer issues effectively.
Conduct follow-up calls to ensure customer satisfaction after service interactions.
Stay updated on product knowledge to provide accurate information to clients.
Contribute to team goals by meeting performance metrics
Qualifications
High school diploma or equivalent required;
associate degree preferred.
Proven experience in customer service or call center environment.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficiency in Microsoft Office Suite and basic computer skills.
Ability to handle multiple tasks efficiently while maintaining a positive attitude.
Call-To-Action
If you're ready to make an impact in the world of customer service and join a forward-thinking company, we invite you to apply today! xzgxqkn Your next career adventure awaits at Visual Computer Solutions!
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Worksite address
township of freehold, NJ, 07728, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.