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MAJIK Enterprises International Inc.

Account Retention Specialists - Collections & Customer Solutions

new holland, PA

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Job description

Description:

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español

Looking for more than just a job?

At Majik, you'll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

 "I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae 

Who We Are

We Serve Others

We Do What It Takes

We Own It

We're passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

Earn up to $18/hour + Monthly Bonus Potential

3 Weeks PTO + Paid Holidays

401(k) with Company Match (up to 6%)

Low-cost Medical, Dental, Vision

Employee Discounts + Loyalty Rewards

Career Advancement Opportunities (we promote from within)

Weekly Pay

Reimbursement Toward Home & Vehicle Purchase (after 1 year)

Bilingual candidates may earn additional pay

...and so much more!

What You'll Do

Own customer accounts and work proactively to keep them current

Analyze account activity and determine appropriate solutions

Communicate with customers, references, and landlords

Collect and process payments accurately (in-store and field)

Maintain accurate documentation and account records

Manage field visits professionally and efficiently

Resolve customer concerns while protecting company standards

Meet and exceed performance goals related to collections and retention

Requirements:

What We're Looking For

High school diploma or GED

1+ year of experience in collections, retail, or customer-focused roles preferred

Strong communication and conflict resolution skills

Highly organized with attention to detail

Self-motivated, accountable, and results-driven

Comfortable using systems to manage accounts

Valid driver's license with insurable driving record

Willingness to travel locally for customer visits

Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-20 Hourly Wage

PI -

Worksite address

new holland, PA, 17557, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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