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Job description
Ensures timely 24-48 hour and accurate order entry
Establish checks and balances to ensure all orders are captured, processed and checked for accuracy
Order allocations and fulfillment; Review inbound product reports, partner with imports and warehouse, drop picks to warehouse, manage shortages, follow routing requirements.
Daily management of order file to review all new orders processed and goods received
EDI processing and managing EDI hold file, and EDI revisions
Point of contact for our retail partners for shipping inquiries, order inquiries, extensions, corrections and maintenance.
Review, update and retrieve information from external vendor/accounts portals as needed
Ownership of order file throughout lifecycle of orders.
Partners with sales to quickly resolve issues that prevent or delays the order management process
Support ecom businesses providing product attribute details and images onto customer portals or templates, requiring heavy data entry.
Work closely with both internal and external business partners. Sales, marketing, Design, buyers, operations, ecom business point person
Reports and Disciplines
Run /Review daily reports for order file accuracy and order fulfilment. Ex) Unconfirmed, Open order, past cancel, confirmed not shipped, oversolds
Update and review with sales weekly open order with updates for problem preventing and problem solving
Review Flash Report
Attributes/Copy – Retrieving, organizing and distributing all account required attributes (country of original, inseam, care instructions, UPC’s, prepack information etc…) Populating all requested information into accounts excel spreadsheets
Images – pull images for the accounts (front, side, back)- rename all images to match the accounts requirements and download to a file to share with the account.
Attributes and images into accounts portals – currently maintaining Kohl’s, Walmart, HSN, Macys, Dillard’s, Direct to Consumer, Belk, Catalog accounts…
Data Sync/item set up – Handle all order information set up and publishing from RLM to Salsify and then to Retail Link for all retail orders for all Walmart private label brands and branded businesses.
Direct to Consumer Accounts – making sure all attributes and images are properly displayed on their website.
Market Kick off meetings with Sales and Marketing
with Sales/Marketing on photo shoot lists needed for upcoming season
with marketing on all photo shoots, images, and color corrections needed for Accounts attribute sheets/websites
Requirements
2-3 years of related experience preferred
RLM and PLM experience a plus
Proficient in MS Office and Excel (formatting, sorting, formulas, etc.) required.
Analytical/detail-oriented
Strong organizational and problem solving skills
Team player and able to work independently
Able to produce efficiently in a fast paced environment
Strong communication skills & ability to prioritize
Ability to prioritize/manage multiple deadlines and keep files/email records organized
Must be analytical/detail oriented and have good grammar skills to maintain accuracy and consistency on Walmart website (Supplier One / Retail Link)
Salary Range: up to $80K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit.
We are an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.