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Mackey Services

Account Specialist - Landscaping Division

houston, TX

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Job description

Landscaping Account SpecialistWe are seeking a motivated and customer-focused Landscaping Account Specialist to join our team. In this role, you will serve as the primary liaison between Mackey Services and assigned property owners and/or managers, ensuring all landscape-related services are delivered to the highest standards of quality and professionalism. The Account Specialist is responsible for building strong client relationships, driving account growth, and ensuring customer satisfaction, and supporting overall all account profitability.Mackey Services is committed to delivering honest, expert HVAC, electrical, generator, and landscaping services. We provide peace of mind through clear communication, accurate solutions, and reliable workmanship. Our purpose is to build lasting relationships rooted in trust, care, and consistency.Base salary + performance incentivesMedical, Dental & Vision Insurance401(k) with Company MatchPaid HolidaysPaid Vacation and Sick LeaveA Positive Work Environment – You Matter at Mackey!Account Specialist Responsibilities:Provide exceptional 5-star customer serviceServe as the primary point of contact for assigned landscaping clientsAddress client concerns promptly, professionally, and with solution-based communicationProactively identify opportunities to expand services within existing accountsExecute annual contract renewals and service increasesOversee sold work to ensure timely execution and high-quality resultsCoordinate with internal teams to ensure accurate scheduling, completion and service close-outBuild and maintain strong client relationships through consistent communication and follow-throughQualifications:Bachelor's degree in Business, Marketing, Horticulture, or related field preferredMinimum of 2 years of sales or account management experience in landscaping or a related fieldStrong communication, negotiation, and relationship-building skillsProven success in sales, account growth, or client retentionStrong organizational and time-management abilitiesProficiency with CRM software, Microsoft Office, and Google Workspace applicationsAbility to travel locally up to 75% of the timeValid driver's license and acceptable driving recordMust be able to pass a background check

Worksite address

houston, TX, 77001, US

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