About this opportunity
Navisync lists this Account Supervisor opportunity in convent station, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Set in the heart of Morristown, New Jersey—where historic charm and green spaces create an inspiring backdrop—Navisync and PRYME stand together as NPG Health, delivering innovative healthcare communications driven by purpose and possibility.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Here, ideas flourish and collaboration is rooted in a shared commitment to improving how healthcare is delivered. Our teams blend scientitific insight, market access expertise, medical communications, strategy, and creativity to craft meaningful connections between brands and the patients we serve, all within a collaborative, inclusive, and high-performance culture where talented individuals can grow, contribute, and make a difference every day.
Navisync Cornerstones: Our heritage, our compass…Mindful, Driven, Versatile, Trusted
The Account Supervisor is responsible for driving client satisfaction and project success for our agency. The role oversees the timely, efficient and professional delivery of all projects, ensuring they align with client expectations and business objectives. Acting as the primary service delivery manager and client advocate, the Account Supervisor fosters strong client relationships, promotes transparency, and ensures a seamless flow of communication between clients and internal teams. With accountability for project success and profitability, the Account Supervisor is essential to delivering exceptional service and strategic value.
**Only candidates within 120 miles of Sleepy Hollow, New York will be considered**
EXPERIENCE:
4-6 years’ experience; minimum 1 year market access and patient support programs required
College degree and/or equivalent work experience required
Veeva experience required
0-2 years of management experience required
Demonstrates strong oral and written communication skills
LEADERSHIP:
Mentors/oversees up to 1 direct report
Ensures that timekeeping (for self and possible direct report) is complete no later than Monday at 10 am (and 10 am on the first day of every month)
May serve as pitch captain when new business opportunities arise
CLIENT ENGAGEMENT:
Responsible for 1-2 manufacturers ($1M-$1.5M in revenue)
Effectively keep detailed meeting notes, finalize and send client contact reports
Maintains, finalizes, and sends client status reports
Offer proactive, tactical solutions to address brand challenges
Develops and maintains independent relationships with clients; identifies and communicates to their manager new opportunities and / or threats
Contributes to brand planning, in collaboration with their manager
Recognize opportunities for organic growth and notify their manager and the strategy team
VEEVA SUBMISSIONS:
Ensures timely submission of materials to Veeva per the submission calendar
Create needed job codes in Veeva
Complete Veeva submissions and oversees direct report submissions (if one is assigned)
Attends medical/legal/regulatory review meetings
Downloads medical, legal and regulatory review comments and saves in iMeet
Ensures that the medical, legal and regulatory review comments are marked up and incorporated accurately
PROJECT MANAGEMENT:
Lead and/or oversee direct report’s internal kickoff meetings
Develop project briefs
Markup / route client comments; provide oversight to direct report’s routes
Helps direct report resolve internal challenges (if assigned)
Seek advice from manager when working to resolve any internal challenges
Understands how and when to engage or deploy Strategy colleagues
Lead the more strategic / complex tactics and initiatives, delegate appropriate projects to junior account colleagues
Demonstrates clinical knowledge and understanding of aligned brand(s)
FINANCES:
Provides manager with budget estimates for new projects
Monitor budgets by project; notify clients if there is a potential scope creep
Prepares invoicing details for review by manager
Draft SOWs for review by manager
Provides input to support revenue projections
FEATURED PERKS & BENEFITS
Flexible hybrid work model combining in-office and remote work to facilitate collaboration, productivity, and work-life balance.
Medical, Dental and Vision Benefits
Company-paid Life Insurance for all employees
401K Retirement Plan with 50% match up to IRS limits
$60 Non-Taxable Reimbursement per payroll for technology ($1,440/yr)
Professional Tuition Reimbursement
Generous and Flexible Paid Time Off (Vacation/Sick/Bereavement)
Discretionary Annual Bonus
Company Paid Holidays
Friday Summer Hours (Memorial Day thru Labor Day)
Employee Voluntary Benefits : Short- and Long-Term Disability, AFLAC, Pet Insurance, Legal Services, Auto Insurance, Home Insurance, EAP, etc.
NPG Health, Navisync, and PRYME are equal opportunity employers committed to fostering a diverse and inclusive workplace. xhqgsiq We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Worksite address
convent station, NJ, 07961, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.