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JCPenney

Account Support Specialist — Wholesale Customer Care

martinsville, IL

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About this opportunity

JCPenney lists this Account Support Specialist — Wholesale Customer Care opportunity in martinsville, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

JCPenney is seeking an Account Representative to deliver high-quality customer service by resolving problems, providing product information, and processing orders for wholesale accounts. You’ll support customers, sales reps, and management with inquiries while maintaining strong communication and analytical skills.

Responsibilities include order processing, returns authorization, data analysis, and collaboration with buying staff and vendor teams.

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