About this opportunity
Robert Half lists this Accounting Clerk opportunity in lowell, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Accounting ClerkWe are looking for an Accounting Clerk to support daily financial and customer-facing operations in Lowell, Massachusetts. This position plays an important role in maintaining accurate records, processing transactions, and ensuring timely responses to customer and order-related requests. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work effectively with multiple internal teams while delivering reliable service.Responsibilities:• Respond promptly and accurately to a large volume of customer inquiries, providing clear information and effective support.• Prepare and manage quote requests by reviewing prior pricing data and partnering with product leadership to confirm appropriate details.• Enter and oversee a range of transactions, including new sales orders, returns, samples, credits, and debits, while maintaining accurate documentation.• Monitor open orders and backlog activity to ensure customer expectations are reflected correctly and urgent requests are addressed in a timely manner.• Resolve customer concerns professionally and escalate more complex issues when additional support or approval is needed.• Work closely with cross-functional departments to address order, account, and service issues and drive timely solutions.• Apply established procedures and practical judgment to determine the best course of action in day-to-day situations.• Foster positive working relationships with customers and colleagues to build confidence, trust, and consistent service quality.
Worksite address
lowell, MA, 01851, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.