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Job description
Build your future with us
Our Corporate Billing department is seeking a Senior Corporate Billing Manager. This role is responsible for providing strategic leadership and oversight of corporate billing operations, technology initiatives, process improvement efforts, and team development. The Senior Corporate Billing Manager partners closely with executive leadership, business stakeholders, Information Technology, agencies, and external vendors to optimize billing operations, enhance system capabilities, improve the customer experience, and support the company's long-term business objectives. This position is based at our Headquarters in Fairfield, Ohio.
Pay
The pay range for this position is $110,000 - $135,000 annually. Pay is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be Ready To
provide strategic direction and leadership for the Corporate Billing department, ensuring alignment with organizational goals and priorities
lead, develop, and mentor leaders and associates through coaching, talent development, performance management, and succession planning
oversee billing operations and ensure the effective execution of departmental objectives, service standards, and operational controls
drive enterprise-wide billing system enhancements, operational efficiencies, and process improvement initiatives
partner with Information Technology and business stakeholders to establish priorities, develop strategic roadmaps, and implement innovative solutions
serve as a key business partner and primary liaison between Corporate Billing, business units, field leadership, agencies, and external vendors
manage and strengthen strategic vendor relationships to ensure service excellence, accountability, and successful business outcomes
analyze operational and customer metrics to identify trends, risks, and opportunities for improvement
lead large-scale cross-functional projects and organizational change initiatives that enhance operational effectiveness and the customer experience
develop and monitor departmental goals, budgets, staffing plans, and performance measures to ensure business objectives are achieved
Be Equipped With
proven leadership experience with the ability to develop high-performing teams and future leaders
strong strategic thinking, business acumen, and decision-making capabilities
excellent analytical, critical thinking, and problem-solving skills
exceptional written, verbal, and interpersonal communication skills
the ability to influence stakeholders and build strong relationships across all levels of the organization
demonstrated success leading complex business, operational, and technology-related initiatives
strong project management and change leadership experience
a customer-focused mindset with a commitment to operational excellence and continuous improvement
Bring Education Or Experience From
a bachelor's degree in Business, Finance, Accounting, Insurance, or a related field; or an equivalent combination of education and relevant professional experience
significant experience leading billing operations, financial operations, or related business functions
comprehensive knowledge of billing systems, operational controls, and process improvement methodologies
experience within the insurance industry, including an understanding of sales, underwriting, accounting, and agency operations
demonstrated success leading managers, large teams, and organizational change initiatives
experience collaborating with technology teams and business leaders to deliver strategic system and process enhancements
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy Benefits And Amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation , gender identity and transgender status ; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.
US-OH-Fairfield
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Worksite address
fairfield, OH, 45014, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.