About this opportunity
Robert Half lists this Accounts Receivable Analyst opportunity in secaucus, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
A growing organization is seeking an Accounts Receivable & Chargebacks Analyst to support deduction recovery, dispute resolution, and customer account management activities. This role will work closely with Finance, Customer Service, Logistics, and Sales teams to investigate customer deductions, resolve payment discrepancies, maximize recoveries, and improve overall cash flow performance.
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Key Responsibilities
Research and resolve customer deductions, chargebacks, shortages, compliance claims, and disputed invoices
Review supporting documentation including invoices, shipping records, proof of delivery, and order information to validate claims
Prepare and submit dispute packages to customers and recovery vendors to recover outstanding balances
Monitor open deductions and aging receivables to ensure timely follow-up and resolution
Maintain accurate records of deductions, recoveries, customer correspondence, and case activity within internal systems
Reconcile customer accounts and partner with Accounting to ensure accurate financial reporting
Analyze deduction trends, identify root causes, and recommend process improvements to reduce future revenue leakage
Coordinate with transportation providers and external partners regarding delivery-related claims and disputes
Generate recurring reports on open deductions, recovery performance, compliance trends, and collection activity
Support month-end close activities, account reconciliations, and financial analysis as needed
Qualifications
3-5 years of experience in Accounts Receivable, chargebacks, deductions management, collections, credit, customer accounting, or related financial operations
Experience xhqgsiq researching and resolving customer payment discrepancies and account disputes
Strong understanding of AR processes, reconciliations, and revenue recovery practices
Advanced Microsoft Excel skills
Excellent analytical, problem-solving, and organizational abilities
Strong communication skills with the ability to collaborate across multiple departments
Experience working with customer portals, dispute management systems, or ERP platforms preferred
Knowledge of logistics, transportation, EDI transactions, and order fulfillment processes is a plus
Worksite address
secaucus, NJ, 07094, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.