This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Overview
Scope of Responsibilities : Collection Clerk should havephenomenal communication skills, organizational skills,negotiation skills,be extremely detail-oriented,analytical skills,and have the ability to create spreadsheets for reporting purposes.Works with minimal supervision.
Job Summary: Under general direction of the Director of Financial Services, this position contacts customers with delinquent accounts, initiates appropriate action, resolves customer disputes and maintains computerized records in order to ensure the efficient collection of past due accounts.
Responsibilities
Identify delinquent accounts.
Responsible for contacting customers of delinquent accounts on a consistent basis until that account is resolved.
Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
Audit accounts to determine what the balance of an account consists of and provide documentation.
Recognize and rectify any errors made within an account.
Upon a customer’s request, be responsible for the research, preparation, and communication of outstanding invoices, letters, or other documentation within a reasonable time frame
Assist in the preparation of accounts being referred to the attorneys for collection
Maintain a courteous demeanor at all times when dealing with our customers no matter how trying it may be
Assist in special projects as required
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications
Attendance Requirements:
Must be available, and on-time for scheduled work shifts
Educational Requirements:
Required: Associates Degree or higher in Accounting or a related field
Preferred: Bachelor’s Degree in Accounting or a related field
Experience:
Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required
Job Skill Requirements:
Assertive interpersonal communication skills
Strong understanding of computer technology
Compensation:
$20-21 per hour.
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
#LTC1
Connect With Us! (
Software Powered by ICIMS
Job Locations US-NY-E Syracuse
Posted Date 2 months ago (7/9/2026 2:53 PM)
Requisition ID
# of Openings 2
Category Accounting/Finance
Location : Location US-NY-E Syracuse
Worksite address
east syracuse, NY, 13057, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.