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Job description
Accounts Receivable (AR) Collections SpecialistThe Accounts Receivable (AR) Collections Specialist manages customer accounts, drives timely collection of outstanding invoices, and supports healthy cash flow. This role works closely with customers, sales teams, and internal departments to resolve billing issues, address payment discrepancies, and maintain strong, professional client relationships. The specialist ensures accurate documentation, supports month-end activities, and contributes to the overall efficiency of the accounts receivable function.ResponsibilitiesReview aging reports regularly and monitor outstanding customer balances to identify overdue accounts and prioritize collection efforts.Contact customers via phone and email to follow up on overdue invoices, clarify payment status, and encourage prompt payment.Investigate and resolve billing discrepancies, short payments, and account disputes by collaborating with customers and internal stakeholders.Maintain accurate and up-to-date records of all collection activities, customer communications, and account status changes.Process and apply customer payments as needed to ensure accurate posting and reconciliation of accounts.Collaborate with internal departments, including sales and accounting, to resolve invoicing, payment, and account issues efficiently.Negotiate payment arrangements with customers within company guidelines while balancing customer relationships and cash flow needs.Follow up consistently on past-due accounts and escalate delinquent accounts in accordance with established procedures when necessary.Prepare and distribute reports on collection activities, aging trends, and account status to support management decision-making.Support month-end closing activities and assist with accounts receivable reconciliation efforts to ensure accurate financial reporting.Perform data entry and administrative tasks related to accounts receivable, invoicing, and account maintenance.Assist with invoice processing, purchase order matching, and related accounting tasks as needed.Essential SkillsHigh school diploma or equivalent required.2+ years of experience in accounts receivable, collections, or related accounting roles.Proficiency in Microsoft Excel and Microsoft Office, including Outlook.Experience with accounting or ERP systems for accounts receivable and invoicing processes.Strong communication and customer service skills, with the ability to build and maintain professional relationships.Ability to handle difficult conversations with customers professionally and effectively.Strong attention to detail and accuracy in data entry, invoicing, and reconciliation activities.Effective organization and time management skills, with the ability to prioritize multiple tasks independently.Experience with accounts payable, accounts receivable, and combined AP/AR responsibilities.Hands-on experience with invoicing, invoice processing, and purchase order (PO) management.Experience performing reconciliations, including bank reconciliations and AR-related reconciliations.Proficiency with QuickBooks or similar accounting software.Ability to perform basic to intermediate functions in Excel, including v-lookups.Background in bookkeeping and general accounting support.Additional Skills & QualificationsAssociate's or Bachelor's degree in accounting, finance, or a related field is preferred.Experience with ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics.Knowledge of accounting principles related to accounts receivable and revenue recognition.Experience managing high-volume customer accounts and complex billing scenarios.Previous administrative support, clerical, or office administration experience.Comfort working with three-way match processes involving purchase orders, invoices, and receipts.Ability to work collaboratively across departments to improve invoicing accuracy and collection efficiency.Work EnvironmentThis role follows a Monday through Friday schedule, typically from 8:00 a.m. to 4:30 p.m., providing a stable daytime work routine. The position operates in a professional office environment that relies on Microsoft Office, accounting/ERP systems, and tools such as Excel and QuickBooks for daily tasks. The dress code is business attire, including slacks and a nice shirt, reflecting a polished and professional setting. The work involves regular phone and email communication with customers and internal teams, as well as focused time for data entry, reconciliation, and reporting.Job Type & LocationThis is a Contract to Hire position based out of Fresno, CA.Pay and BenefitsThe pay range for this position is $23.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Fresno, CA.Application DeadlineThis position is anticipated to close on Oct 7, 2026.
Worksite address
fresno, CA, 93726, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.