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Job description
Major wholesale distributor in Albuquerque seeks Accounts Receivable Clerk/Receptionist who posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.
POSITION OVERVIEW
Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account.
Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
Answering phones, greeting guests, filing, email communication
Responsible for a high volume of customer accounts.
GENERAL ACCOUNTABILITIES Perform collection procedures as outlined in SOPs
Escalate to supervisor as needed
Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc.
Cash application through various payment methods checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes
Monthly statement distribution Work with sales and other departments to handle disputes on accounts
Able to work independently without supervision
Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
Ensure that customer service is held to the highest standard, maintaining good working relationship
Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
Ensure that customer questions are answered timely
Accurately and effectively handle large volumes of orders and calls.
Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
Responsible for problem solving with a positive and professional demeanor
Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer
Job Requirements
Worksite address
albuquerque, NM, 87101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.