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Job description
Accounts Receivable/Credit & Collections SpecialistWe are looking for an Accounts Receivable/Credit & Collections Specialist to support credit and collections activities for a manufacturing business in the Milford, Massachusetts area. This role focuses on maintaining healthy receivables, resolving billing concerns, and partnering with internal teams to reduce past-due balances. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to work effectively in a fast-moving environment.Responsibilities:Review customer aging reports regularly, prioritize delinquent balances, and drive collection efforts to improve cash flow.Research short payments, disputed invoices, and account issues by coordinating with customers and cross-functional teams to reach timely resolution.Distribute account statements on a recurring monthly schedule and follow up on outstanding balances as needed.Keep leadership informed of collection progress, high-risk accounts, and emerging concerns that may affect receivables performance.Compile credit-related information to support management decisions when assessing new customer accounts.Update customer files, revise credit terms or limits when approved, and maintain accurate account documentation.Manage open credit memo communications, prepare customer refund requests, and coordinate payment processing with accounts payable.Place sales orders on hold for seriously past-due accounts and release orders when payment status supports reinstatement.Escalate unrecoverable balances to external collection agencies, then document outcomes and close records appropriately.Process credit card payments when required and ensure transactions are recorded accurately.
Worksite address
milford, MA, 01757, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.