About this opportunity
Grace and Faye Consulting LLC lists this Accounts Receivable Representative opportunity in passaic county, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Patient Accounts Receivable Representative I Passaic County, NJ
We're looking for a detail-oriented and personable Patient A/R Representative to join our client's team. In this role, you'll be responsible for managing patient accounts receivable, handling collection calls, and processing payments to help ensure smooth financial operations for our patients and practice.
What You'll Do:
Make outbound collection calls to patients regarding outstanding balances (100-150 calls per day)
Process patient payments accurately and efficiently
Read and interpret Explanation of Benefits (EOBs) to determine patient responsibility
Clearly explain how patient balances are calculated, including copays, deductibles, and coinsurance
Provide excellent customer service while handling sensitive financial conversations
Support the collections process from statement generation through resolution
Meet established productivity and collection goals
What You'll Bring:
Ability to read and understand an EOB
Strong understanding of patient balances (copay, deductible, coinsurance)
Excellent customer service and phone communication skills
Working knowledge of billing statements and the collections process
Ability to meet daily call volume and productivity targets
eClinicalWorks (ECW) experience preferred but not required
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.