About this opportunity
Central Garden & Pet lists this Accounts Receivable Specialist - Deductions opportunity in boise, Idaho. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Accounts Receivable Specialist- DeductionsWork From Home positions available in the Boise, ID area. We are seeking an Accounts Receivable Specialist- Deductions to work in our Central Service Center. Looking for a high energy, metric driven candidate to fill a key role within the Invoice to Cash (ITC – Accounts Receivable) team to ensure that the customers’ receivables are kept current by working accounts to resolve deduction issues and assist with possible billing and payment issues as needed. This position is primarily responsible for the deduction resolution and processing of credit memos to customer accounts in a fast paced, goal oriented and metric driven department. Ability to support other team members or departments to meet company needs and demands.Key ResponsibilitiesVerifies the validity of invoicing discrepancies by means of researching customer claims by working with various departments within the company and directly with the customers.Dispute invalid deductions to customers by multiple potential avenues (email, portals, etc.) and follow up with customers regularly to obtain either additional documentation to validate claim or obtain repayment on invalid deductions within defined department goals.Provide updates regularly and as needed to management team on status of account portfolio to include monthly aging meetings with detailed status on all past due line items on your customer base.Ensure claims are raised correctly for all deductions taken by customers to ensure accurate reporting for the business units.Review open claims weekly to ensure accuracy of claims for business unit, reason for claim, amount, etc.Navigate various customer portals and/or correspond by phone or email for invoice payment status (dependent on account base).Maintain weekly checklists for all tasks and ensure their completion, letting management know of any exceptions.Address inquiries within the 24-hour service level agreement.Provide support as needed for internal and external audit requirements.Attend and participate in monthly team meetings, monthly one on one meetings, and quarterly department meetings.QualificationsAnalytical, sound problem solver, detail oriented, organized, strong communicator (verbal and written), strong sense of urgency.Accountable and reliableResults driven and internally motivated to succeed.Proficient with Microsoft Office experience (primarily Excel and Outlook)Basic accounting knowledge (credits/debits, general ledger, profit centers/cost centers, etc.)ERP experienceConsumer Products experienceBasic understanding of internal controls including SOX requirementsAbility to adapt to a changing environment and handle multiple priorities.Self-starter, ability to work independently and within a team environment.Experience in shared service environmentPossess process improvement mindset with a desire to consistently look for ways to improve efficiency and service.Other – candidate should have the highest integrity and character and possess finance experience and business sense. Must be able to follow processes and collaborate cross-functionally.Minimum Experience & Education1-3 years of high-volume Accounts Receivable and deduction resolution experienceWorking ConditionsCorporate office environment or home office with frequent use of phone and PCNew Employee training is held in the office. WFH is offered after training is complete.Benefits Package & Employee ProgramsComprehensive Medical, Dental, and Vision InsuranceFree Life and Disability InsuranceHealth and Dependent Care Flexible Spending Accounts401k with 3% company match and annual employer discretionary contributionPaid vacation, holidays and sick timeEmployee Assistance ProgramAccess to thousands of free online coursesDiscounts on cell phones, movie tickets, gym memberships, and more!Education Assistance (both college degrees and professional certifications)Referral Program with cash bonusAccess to on-demand payPaid parental leaveCentral Garden & Pet Company understands that home is central to life and has nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Worksite address
boise, ID, 83701, US
Who can apply
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