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Job description
Accounts Receivable SpecialistRequired Skills & Experience - High School DiplomaMicrosoft Office Suite (Excel)Office experienceAR experienceNice to Have Skills & Experience - Insurance experienceAgency billing experienceJob Responsibilities:Maintain and reconcile customer accounts while building positive relationships with internal and external business partners.Research and reconcile unapplied cash, open receivables, offsetting transactions, and disbursement requests.Investigate and resolve billing and payment discrepancies for agents, brokers, and customers.Collaborate with Underwriting, agents, brokers, and customers to determine root causes of payment issues and implement appropriate resolutions.Review and approve payment arrangements and assist in resolving account disputes.Provide excellent customer service by responding to inquiries through multiple communication channels.Apply training and established procedures to meet departmental performance goals and service standards.Consistently achieve productivity and accuracy targets.Contribute to team objectives and service-level commitments established by department leadership.Maintain professional and collaborative working relationships across the organization.
Worksite address
henrico, VA, 23229, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.