This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Job TitleWhat you'll do:Contact customers regarding account/payment statusMaintain detailed account information including accurately notating customer accountsRespond to customer inquiries (phone, e-mail) in a timely and professional mannerMaintain files and documentation thoroughly and accuratelyApply payments accurately and research any accounting discrepanciesTroubleshoot open payments and payment application issuesTroubleshoot customer accounts (Dealer and Retail), process billing corrections and maintain accurate account informationTroubleshoot Credit Card ChargebacksWork with Sales, Customer Service, regarding customer account statusProcess refundsSort and distribute incoming mailGenerate standard collection correspondence, create final demand letters, and close accounts accordingly.Process customer invoices and statementEscalate issues timely and appropriately to Credit/Collections ManagerAssist in month end closingPerform other duties as assignedYour strengths:Knowledge of accounts receivable, journal entries, and general ledgersKnowledge of dealer and retail collection practicesKnowledge of lockbox, wire, and credit card payment processingAbility to maintain a high level of accuracy and integrity in preparing and entering financial informationSkills you bring:Excellent interpersonal skillsWork in a team environmentAnalytical and problem solving skillsDecision making abilitiesEffective verbal and written communications skillsAttention to detail and high level of accuracyExcellent organizational skillsAbility to multi-taskComputer skills including the ability to operate computerized accounting, spreadsheet and word processing programs, and email at a highly proficient level (Microsoft Outlook, Excel, Word)We offer our team members a great workspace without the stuffy corporate atmosphere. Members of the Nivel family contribute to the bigger picture by bringing different ideas and processes to the table – we hire people from all backgrounds and industries.Here's what we give you:Free snacks and coffeeTuition reimbursementEmployee discounts on a lot of fun stuffFull health/life/dental/vision benefits day 1PTO/ETO and 7 paid holidaysMonthly employee appreciation eventsFounded in 1968, Nivel is a global aftermarket manufacturer, distributor and seller of specialty and heavy-duty vehicle parts and accessories. With access to over 80,000 parts and accessories, Nivel is the largest supplier in the niche vehicle aftermarket parts industries. The company sells its products directly to OEMs, independent distributors, equipment dealers, and direct-to-consumer through its Buggies Unlimited, Reliance and AgKits brands.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
jacksonville, FL, 32201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.