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Greater Baltimore Medical Center (GBMC)

Accreditation Program Manager

baltimore, MD

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About this opportunity

Greater Baltimore Medical Center (GBMC) lists this Accreditation Program Manager opportunity in baltimore, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The Accreditation Program Manager is responsible for ensuring the hospital maintains ongoing readiness for regulatory and accreditation surveys. This role provides leadership, guidance, and subject-matter expertise to clinical and operational teams to lead survey preparation activities and monitor regulatory and accreditation compliance throughout the hospital. The Accreditation Program Manager is the point of contact for all announced and unannounced surveys and serves as the liaison between the surveyors and leadership. This role collaborates with clinical and operational leaders to identify gaps, guide corrective action planning, and integrate regulatory/accreditation readiness into daily operations and Quality/Patient Safety initiatives. The role also oversees the policy management system and process. The Accreditation Program Manager serves as the hospital's subject matter expert on regulatory and accreditation standards and promotes and culture of safety, quality, and regulatory compliance throughout the hospital. The Accreditation Program Manager oversees the Accreditation Specialist.Education:

Bachelor's degree in nursing or other clinical field required; Masters preferred.

Experience:

4-6 years of recent experience in a healthcare regulatory or compliance environment.

Licensures, Certifications:

Professional clinical license

Skills:

Extensive knowledge of healthcare regulatory and accreditation standards, including Conditions of Participation (CoP); background in healthcare compliance, quality, patient safety and/or performance improvement preferred, clinical background preferred.

Ability to interpret and translate complex regulations

Proficiency in managing compliance documentation and audits

Experience developing plans of correction, managing follow-up actions, and submitting evidence of compliance

Skilled in facilitating trainings, leading and coordinating mock surveys and tracers, and presenting leadership updates

Ability to remain calm and effective during survey activities and time-sensitive situations

Experience in policy management

Experience facilitating interdisciplinary teams and working with clinical and operational leaders

Strong organizational skills and attention to detail

Principal Duties and Responsibilities:

Ensures the hospital is survey-ready. Works with leaders to ensure that care is provided in accordance with regulatory and accreditation standards, ensuring the provision of high-quality, safe patient care.

Maintains continuous survey readiness through the supervision of proactive audits, tracers, mock surveys, and monitoring.

Tracks and trends regulatory and accreditation findings to identify patient safety and system issues

Manages (and develops as needed) the hospital's triennial survey preparation plan, including but not limited to mock surveys, documentation review, and education

Monitors changes in regulatory and accreditation standards and ensures timely communication to stakeholders

Serves as the point of contact during all regulatory and accreditation announced and unannounced surveys and provides a designee (e.g., Accreditation Specialist) to coordinate logistics and support during regulatory and accreditation surveys (e.g., surveyor escorts, document gathering, etc.)

Ensures maintenance of required regulatory and accreditation documentation

Leads post-survey follow-up including plan of correction development, evidence of compliance submission, and reporting. Facilitates corrective action planning with department leaders, ensuring actions are measurable, meaningful, and sustainable.

Serves as the hospital's subject matter expert on regulatory and accreditation standards, providing interpretation, guidance, and education. Develops and delivers educational resources, training sessions, and communication tools to support current and new hire staff

Collaborates with clinical and operational leaders and teams to align regulatory and accreditation requirements with hospital goals and priorities. Ensures regulatory and accreditation requirements are integrated into Quality, Patient Safety, Performance Improvement, and Risk initiatives.

Prepares for and facilitates the Accreditation Readiness Committee (ARC) which includes review of changes to standards, compliance status of current standards, and any required follow-up, including agenda and minutes

Provides leadership updates regarding accreditation readiness status, risks, and post-survey results.

Maintains oversite for the policy management system and ensures policies meet regulatory and accreditation requirements.

Prepares for and facilitates the hospital's Policy Advisory Committee (PAC) including agenda and minutes

Leadership responsibilities include:

Oversees Accreditation Specialist

Completes payroll, time and attendance

Implements corrective actions as needed

Completes and administers performance evaluations

Tracks employee position requirements and ensures the employee file is complete

When searching for a new candidate, responsible for the interview process and evaluation of candidate(s)

Oversees (and administers as needed) orientations and competencies

Coaches and mentors staff

All Role Must Follow GBMC Values:

Respect

Treats others with fairness, kindness, and respect for personal dignity and privacy

Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

Meets and/or exceeds customer expectations

Actively pursues learning and self development

Pays attention to detail; follows through

Accountability

Sets a positive, professional example for others

Takes ownership of problems and does what is needed to solve them

Appropriately plans and utilizes required resources for various job duties

Reports to work regularly and on time

Teamwork

Works cooperatively and collaboratively with others for the success of the team

Addresses and resolves conflict in a positive way

Seeks out the ideas of others to reach the best solutions

Acknowledges and celebrates the contribution of others

Ethical Behavior

Demonstrates honesty, integrity and good judgment

Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

Embraces change and improvement in the work environment

Continuously seeks to improve the quality of products/services

Displays flexibility in dealing with new situations or obstacles

Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$79,517.04 - $143,130.67Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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