About this opportunity
Walser Automotive Group lists this Ace Rent A Car: Minneapolis Shift Supervisor opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company committed to excellence, efficiency, and outstanding customer care.
Compensation: 20.00 + Incentives
What You’ll Do:
Perform all duties of the Rental Agents, Management Trainee and Management Assistant regarding customer service
Evaluate employee performance for customer service and sales issues and provide employee supervision and direction through hands on training and coaching
Provide input to the Branch Manager for employee performance reviews and maintain reports on performance and documentation of employee events
Handle employee scheduling and cover necessary shortage
Handle customer complaints to conclusion and satisfaction of the customer and company
Follow up on overdue rentals
Look for and repair or report any unsafe working conditions
Evaluate office appearance daily from “curb to counter” and implement necessary cleaning or repairs
All other duties, tasks and/or projects as assigned
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You Bring:
Must be at least 18 years of age
Associate’s degree required or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Excellent customer service – friendly, attentive and responsive
Ability to work independently and as a member of a team. Team player attitude is a must
Strong interpersonal and telephone skills to work effectively with co-workers and external agencies
Good mathematical skills including ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Physical ability including walking, climbing; stooping; standing; kneeling; sitting; reaching; lifting/carrying at least 50 pounds frequently and at least 100 pounds occasionally
Ability to learn new software programs
Must be able to work a flexible schedule including day, evening, and weekend hours
Must have a valid driver’s license with an acceptable driving record
What’s In It For You?
Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
Employee Discounts: Enjoy exclusive employee discounts across products and services.
Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
Employee Assistance Program (EAP) – Support for personal and professional challenges
Referral Program – Earn referral bonuses for referring talented candidates
Apply today and help drive operational excellence at Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Worksite address
minneapolis, MN, 55450, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.