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Job description
Housing Specialist / Qualified Professional
At Easterseals PORT Health, our mission is rooted in empowering individuals and strengthening communities.
We are seeking a compassionate and dedicated Housing Specialist / Qualified Professional to join our Assertive Community Treatment (ACT) team in Alamance County area. In this role, you will support individuals living with severe and persistent mental illness in securing and maintaining safe, stable housing while building the skills needed for long-term community success.
This isn't just a job — it's an opportunity to walk alongside individuals as they rebuild confidence, develop skills, and take steps toward long-term stability.
Your role in our mission
As a Housing Specialist, you are an integral member of the multidisciplinary ACT team. Your work focuses on housing stability, tenancy support, and rehabilitation services, including individuals participating in the Transition to Community Living Initiative (TCLI). You will be serving the Burlington and surrounding areas.
Key responsibilities include:
Providing case management for an assigned group of individuals, coordinating care with the Individualized Treatment Team (ITT)
Developing, implementing, reviewing, and revising individualized treatment goals and service plans
Delivering rehabilitative services, including housing and tenancy-sustaining supports, money management and entitlement assistance, activities of daily living (ADLs), health, wellness, recovery, and community integration
Building and maintaining relationships with housing stakeholders, including housing authorities, permanent supportive housing providers, rapid re-housing programs, HUD-VASH, NC Housing Finance Agency, and local landlords
Coordinating communication with guardians, care coordinators, landlords, and community agencies
Providing individual and/or group supportive therapy and symptom management interventions
Participating in comprehensive assessments including psychiatric history, substance use, physical health, social functioning, and housing needs
Supporting individuals during crises and participating in an on-call rotation
Educating and supporting families while advocating for client rights and preferences
Documenting services and progress accurately and timely within the electronic health record
Participating in daily team meetings, treatment planning, and organizational reviews
Providing substance use treatment and recovery-oriented supports as needed
Why join us?
You'll be part of a mission-driven, collaborative ACT team committed to helping individuals live successfully in the community of their choice. Your work directly impacts housing stability, recovery, and quality of life — and you'll never do it alone.
This position follows primarily a Monday–Friday schedule, 8:00 a.m.–5:00 p.m.
Compensation & benefits
Hourly Rate: $20.67 - $26.44
Paid time off and paid holidays
Full benefits package including Medical, Dental, and Vision
Life and Disability Insurance
403(b) Retirement Plan
Employee Assistance Program and legal services support
Public Service Loan Forgiveness (PSLF) qualifying employer
Mileage reimbursement
What we're looking for
Strong commitment to recovery-oriented, person-centered care
Experience working with individuals with severe and persistent mental illness
Knowledge of community housing resources
Ability to build trusting, respectful relationships that honor client choice and rights
Experience in ACT, TCLI, or community-based services preferred
Bachelor's degree in a human services or related field
Qualified Professional (QP) status or eligibility
Other requirements
Valid North Carolina driver's license with reliable transportation with no restrictions
Willingness to work primarily in community settings (homes, shelters, hospitals, streets, jails)
Ability to participate in an after-hours on-call rotation
Comfort using electronic health records and standard office technology
Ability to sit, type, and perform repetitive motions; speak clearly and document legibly
Ready to apply?
Join a team where work isn't just something you do — it's a purpose. Bring your expertise to a mission that matters.
Worksite address
burlington, NC, 27215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.