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Job description
Administrative AssistantWe are looking for an Administrative Assistant to join a non-profit organization in Grand Rapids, Michigan in a contract-to-permanent capacity. This position supports housing-focused programs by combining administrative coordination, participant support, and compliance-driven documentation in a mission-centered environment. The ideal candidate is organized, compassionate, and comfortable balancing office tasks, communication, and detailed recordkeeping while helping individuals and families access stable housing resources.Responsibilities:Coordinate daily administrative activities that support housing assistance programs, including scheduling, document preparation, and front-desk or phone support.Meet with individuals and families to gather information, review circumstances, and help determine program eligibility and service priorities.Assist participants with housing searches by explaining program guidelines, reviewing income and rent information, and supporting the leasing process.Provide practical guidance on tenant expectations, conflict prevention, and communication with landlords to encourage successful housing placements.Act as a point of contact among participants, property managers, community partners, and service providers to help resolve issues and maintain productive relationships.Track participant information, maintain complete case records, and prepare required monthly, quarterly, and annual reports in alignment with funding and regulatory standards.Coordinate supportive services, workshops, and coaching activities that encourage self-sufficiency, employment readiness, and long-term housing stability.Monitor housing units for program suitability and quality expectations, and help ensure services follow agency policies and external compliance requirements.Participate in team meetings, training sessions, and continuous improvement efforts, including recommending updates to service procedures and documentation practices.
Worksite address
grand rapids, MI, 49503, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.