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City of Chicago

ADMINISTRATIVE ASSISTANT S&C

chicago, IL

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Job description

Administrative Assistant S&CUnder general supervision, performs administrative, clerical, and/or secretarial duties for a City manager or supervises staff performing office assistant support functions, and performs related duties as required. Essential duties include:Performing administrative, clerical and secretarial duties for the Environmental Safety and Consumer Affairs Division by receiving the public at kiosks.Providing high volume, high-level, face-to-face customer service by processing legally binding, accurate and time-sensitive documents, i.e., hearing related requests via the City of Chicago ordinance.Communicating in person and by telephone with attorneys, respondents, and other Court facility personnel for providing general information regarding proceedings and forms.Maintaining log sheets for all filed documents, distributing documents to other DOAH Divisions, Department Liaisons, Representatives and Corporation Counsel.Assisting respondents when checking in for Administrative Hearings, filing motions to set aside and making hearing requests.Assurance that hearing rooms are supplied and ready for use.Gathering daily paperwork generated in the hearing rooms and assuring it is filed or delivered to the appropriate staff in the division.Assisting in the process of default decisions and the intake and processing of new cases.Performing data entry by entering new cases into the Administrative Hearing Case Management (AHMS) database.Cross training to assist with other divisions within the department and provide lunch relief for the second-floor reception desk upon request.Assisting customers with the use of Language Line.Rotating at Satellite Sites when needed.Retrieving case records.Additional duties may be required for this position.Location: Department of Administrative Hearings 740 N. Sedgwick Street Chicago, IL 60654 Shift: Monday-Friday Hours: 8:30a.m. to 4:30p.m. (Shift may vary due to the needs of the operation) THIS POSITION IS IN THE CAREER SERVICEQualificationsTwo (2) years of administrative, office assistant or secretarial experience. OR A diploma or a certificate of completion from a vocational or business education program in Office Administration, plus one (1) year of administrative, office assistant or secretarial experience. OR Graduation from an accredited college with an Associate's degree, plus one (1) year of administrative, office assistant or secretarial experience. NOTE: To be considered for this position you must provide information about your educational background and/or work experience. You must include job titles, dates of employment and specific job duties. (If you are a current City employee, Acting Up cannot be considered). If you fail to provide this information at the time you submit your application, it will be incomplete, and you will not be considered for this position.

Worksite address

chicago, IL, 60654, US

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