About this opportunity
Telecon lists this Administrative Assistant opportunity in surprise, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Project Administrative Assistant - 811 TicketingEvery fiber project Telecon builds connects a community to a network it will rely on for years, and no crew digs until the 811 (Call Before You Dig) tickets are right. As Project Administrative Assistant, you'll own that process for our Project Management team. You'll manage tickets in Exactix, set up field meetings with inspectors, support invoicing, and handle the material requests and admin work that keep projects moving.Your day starts in Exactix, refreshing tickets and confirming each one is complete and correct. From there, you'll handle requests from project managers, field crews, and subcontractors, usually with a deadline attached. Priorities can shift quickly when a project timeline moves, so staying organized under changing conditions is a big part of the job.This role is for someone who already understands 811 ticketing (still called Blue Stake by many in Arizona) and can work tickets without learning the basics from scratch. That experience could come from office work at a telecom or utility contractor, or from field time white-lining routes and knowing when a ticket is needed. If you can spot an incomplete ticket before it holds up a crew, you'll do well here.Location: Surprise, AZWage: $20.00 – $25.00 per hourShift/Schedule: Full-time, in office, Monday–Friday, 7:00 a.m. to 3:30 p.m. (up to 2 remote days per week may be available after a 90-day review)ResponsibilitiesManage 811 tickets daily in Exactix, refreshing tickets and making sure each one is complete and correctly preparedSchedule and coordinate meetings with internal teams and external clients, including field meetings with inspectors and coordination of field workProcess and track material requests and requisitions, and support requests from field crews and subcontractorsRespond to questions and requests from internal team members and clientsSupport data entry and project tracking for the Project Management teamProcess employee expense reimbursements, and other payment processing as needed in Microsoft Dynamics 365Support project invoicing as neededSupport onboarding of vendors and subcontractors, including collecting required documentation and confirming they're ready before project startSupport general office management, such as keeping supplies stockedTake on other administrative work as the team and US operations growOther duties as assignedRequired QualificationsAt least 1 year of administrative support experienceAt least 1 year of office or field experience in utility construction (telecommunications preferred)Understanding of the 811 ticketing processProficiency in Microsoft Office, including Excel, Word, PowerPoint, and OutlookStrong written and verbal communication skillsHigh attention to detail and a consistent standard of accuracyCustomer service mindset with both internal teams and outside clientsPreferred QualificationsHands-on experience processing 811 and locate request ticketsExperience ordering materials and supporting expense reimbursement requestsExperience with project costing and data entryExperience drafting documents or plansExperience supporting a fast-growing organizationBilingual in English and SpanishThis position requires successful completion of a background check, as applicable.Physical RequirementsThis role requires prolonged periods of sitting and computer use, with occasional standing and walking. Employees must be able to safely lift and/or move up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.Work EnvironmentThis role is primarily performed in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.BenefitsWeekly PayMedical, Dental & Vision – Cigna and Guardian, HSA-eligible option available401(k) with Company Match – 100% on your first 1%, plus 50% on the next 5% contributedPaid Time Off & 10 Paid HolidaysCompany-Paid Life, AD&D, and Short- & Long-Term DisabilityEmployee Assistance Program – Confidential support anytime, anywhere, for stress, sleep, financial concerns, and moreCompany Discount Program – Savings on insurance, wireless, travel, entertainment, and moreEmployee Referral ProgramVoluntary Benefits Available – Accident, critical illness, hospital indemnity, identity theft, legalWelcome to TeleconWe Connect People. We Connect the World.Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow's connectivity in our communities, businesses and homes. Learn more at telecon.com.Telecon values different views and new ideas, and is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace for all as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable federal, state, or local law.We welcome and encourage applications from people with disabilities. Reasonable accommodations are available upon request throughout the application and interview process.
Worksite address
surprise, AZ, 85374, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.