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Job description
Health Insurance Enrollment Specialist – Employee BenefitsIn OfficeAt Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Health Insurance Enrollment Specialist who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.Why Alera GroupMeaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfactionGrowth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industriesCollaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative WayWhat You'll Do / Your ImpactClient Partnership & Risk StrategySupport clients with enrollment requests benefits updates and related service needsCommunicate with clients to confirm completion of enrollment activities and ensure satisfactionAddress internal and external client inquiries with professionalism and accuracyCollaborate with internal teams to ensure smooth execution of enrollment and service processesOperational ExcellenceAccurately process data entry for member and subscriber demographic information benefits elections and COBRA updatesMaintain documentation within internal systems to ensure accuracy and completeness of client recordsTrack and report incoming enrollment requests and completion status for management reviewEnsure compliance with internal procedures regulatory requirements and data accuracy standardsWork across systems and platforms to maintain efficient and accurate workflowsStrategic ContributionSupport process improvements by identifying opportunities to refine systems and workflowsPartner with internal and external stakeholders to improve operational efficiencyContribute to a high performing team environment focused on accuracy responsiveness and continuous improvementWhat You BringRequiredTwo or more years of recent data entry or administrative experienceStrong attention to detail and organizational skillsAbility to manage multiple priorities in a fast paced environmentExcellent communication and customer service skillsAbility to work independently and problem solve efficientlyPreferredExperience working with employee benefits including TPA firms COBRA or claims processingFamiliarity with office technology and data entry systemsExperience handling client service interactions across phone and digital channelsCore CompetenciesDetail orientationAccountability and follow throughCollaborative mindsetClient first thinkingBenefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.Work Model: This role is In-OfficeProfessional Development – Alera Group AcademyAt Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.You'll have access to:Role-specific learning pathsLeadership development programsTechnical and compliance trainingIndustry certifications and continuing education supportPeer learning and knowledge-sharing communitiesWhether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
Worksite address
troy, MI, 48083, US
Who can apply
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