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Job description
Administrative Office CoordinatorJoin a dedicated healthcare team in the heart of the Midwest region, where your role as an Administrative Office Coordinator will be vital in supporting laboratory operations. This position involves managing outpatient and priority inpatient test orders, ensuring accuracy in billing, and providing compassionate assistance to patients and healthcare providers.Key ResponsibilitiesReview and assign laboratory test orders, verifying diagnosis and physician signatures.Collaborate with accounting to ensure billing accuracy and resolve discrepancies.Provide warm, respectful communication to patients and customers both in person and via phone.Explain laboratory protocols, specimen requirements, and test information while maintaining patient confidentiality.Maintain organized and professional office and waiting areas, ensuring all storage is clearly labeled for staff use.Assist laboratory staff with data collection, quality reports, and training on order placement and results retrieval.Perform electronic registration for specimen drop-offs and verify pre-authorizations as needed.Follow up on add-on orders promptly to preserve specimen integrity.Coordinate scheduling of outpatient specialty tests in alignment with staffing and pathologist availability.Monitor specimen adequacy and ensure timely processing, including transporting supplies and specimens between clinics.Support pathology administrative duties when necessary, including phone coverage and message taking.Participate in quality improvement and patient satisfaction initiatives within the department.EducationHigh school diploma or equivalent required. Strong math and communication skills are essential. Specialized training in computer and word processing applications is preferred.ExperienceMinimum of three years' secretarial experience in a medical setting, including proficiency with word processing software and computer operations. Supervisory experience of at least one year is preferred.RequirementsNo specific certifications or licenses required. The role demands close mental and visual attention for short periods and involves sedentary work approximately 45% of the time. Ability to lift or carry up to 10 pounds is necessary. Work environment includes slight exposure to hazardous materials and moderate noise levels in an air-conditioned setting.
Worksite address
stanton, MO, 63079, US
Who can apply
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